Flexible Hours Membership & Service Specialist

The Y Australia; Greater Bendigo; On-site; AUD 39,000 - 52,000; Full time

Benefits offered by this job

Flexible rosters

Career development

Free gym access

Free Virtual Y

Health insurance savings

Cinema tickets discount

Workplace banking benefits

Job summary

YMCA Victoria's Peter Krenz Leisure Centre is seeking a casual Customer Service Officer to greet members, answer enquiries by email, phone or in person, and perform essential administrative tasks.

You will handle sales inquiries for memberships, conduct centre tours, follow up customers, promote programs, and process payments accurately, contributing to a welcoming community environment.

Qualifications

• Customer service experience preferred but not required.
• Ability to greet customers and handle enquiries professionally.
• Casual role with willingness to work weekdays and weekends.

Responsibilities

• Provide customers with sales solutions for memberships and programs.
• Conduct centre tours for prospective members.
• Follow up with customers and members as required.
• Promote available programs and services.
• Accurately receipt, process and balance customer payments.

Skills

Customer service

Communication skills

Education

HLTAID009 CPR

HLTAID011 First Aid

Job description

YMCA Victoria's Peter Krenz Leisure Centre is seeking a casual Customer Service Officer to greet members, answer enquiries by email, phone or in person, and perform essential administrative tasks.

You will handle sales inquiries for memberships, conduct centre tours, follow up customers, promote programs, and process payments accurately, contributing to a welcoming community environment.