Member Experience & Events Executive

CPA Australia; Canberra; Hybrid; AUD 32,000 - 52,000; Part time

Job summary

CPA Australia is seeking a proactive Member Services & Events Executive in Canberra. This part-time, 0.7 FTE role involves delivering a diverse portfolio of member events and providing day-to-day member support in a hybrid environment.

You will report to the State Manager and help grow member engagement across the region, balancing event management with administrative duties and stakeholder liaison.

Qualifications

• Experience coordinating and delivering events from planning through to execution.
• Strong customer/member or stakeholder service mindset.
• Excellent written and verbal communication skills.
• Strong organisational and administrative skills with attention to detail.
• Experience managing budgets, invoices, and expense tracking.
• Ability to juggle competing priorities and meet deadlines.
• Proficiency with Microsoft Office and CRM systems.
• Hospitality, membership organisation, or professional services experience is valued.

Responsibilities

• Coordinate and deliver a range of member events, including conferences, seminars, webinars, workshops, and networking functions.
• Manage end-to-end event logistics, budgets, and stakeholder relationships.
• Support and administer member committees, councils, and discussion groups.
• Act as a key point of contact for member enquiries, providing exceptional service and support.
• Promote membership, events, and services to drive engagement and participation.
• Assist with member communications, including event promotions, newsletters, and updates.
• Provide general administrative and operational support to the Canberra office.

Skills

Event coordination

Customer service

Communication skills

Organization & administration

Budget management

Multitasking

Stakeholder engagement

Team collaboration

Hospitality/professional services exp.

Tools

CRM systems

Microsoft Office

Job description

CPA Australia is seeking a proactive Member Services & Events Executive in Canberra. This part-time, 0.7 FTE role involves delivering a diverse portfolio of member events and providing day-to-day member support in a hybrid environment.

You will report to the State Manager and help grow member engagement across the region, balancing event management with administrative duties and stakeholder liaison.