Hybrid Member Experience & Events Lead

CPA Australia; Canberra; Hybrid; AUD 42,000 - 54,000; Part time

Benefits offered by this job

Hybrid work environment

Career development opportunities

Health and wellbeing sessions

Paid parental leave

Study leave and volunteer leave

Leave purchase option

Job summary

CPA Australia in Canberra is seeking a proactive Member Services & Events Executive to coordinate member events, support committees, and deliver high-quality member services. Reporting to the State Manager, you will manage end-to-end event logistics, budgets and communications, and be the first point of contact for members, volunteers and stakeholders.

This permanent part-time role (0.7 FTE) offers a hybrid pattern with minimum two days in the office and a rewarding career within a respected

Qualifications

• Experience coordinating events from planning to execution.
• Strong customer, member or stakeholder service mindset.
• Excellent written and verbal communication skills.
• Strong organisational and administrative skills with attention to detail.
• Experience managing budgets, invoices and expenses.
• Ability to juggle priorities and meet deadlines.
• Confidence with Microsoft Office and CRM systems.
• Proactive, solutions-focused and collaborative approach.
• Hospitality, membership organisation or professional services experience is a plus.

Responsibilities

• Coordinate and deliver a range of member events, including conferences, seminars, webinars, workshops and networking.
• Manage end-to-end event logistics, budgets and stakeholder relationships.
• Support and administer member committees and councils.
• Act as a key contact for member enquiries and provide exceptional service.
• Promote membership, events and services to drive engagement.
• Assist with member communications, events promotions and updates.
• Provide administrative and operational support to the Canberra office.

Skills

Event coordination

Customer service

Communication

Budget management

Office software

CRM systems

Tools

MS Office

CRM systems

Job description

CPA Australia in Canberra is seeking a proactive Member Services & Events Executive to coordinate member events, support committees, and deliver high-quality member services. Reporting to the State Manager, you will manage end-to-end event logistics, budgets and communications, and be the first point of contact for members, volunteers and stakeholders.

This permanent part-time role (0.7 FTE) offers a hybrid pattern with minimum two days in the office and a rewarding career within a respected