Medical Workforce Analyst and Quality Improvement Coordinator

Nepean Blue Mountains Local Health District (NBMLHD); Tamworth; On-site; AUD 80,000 - 100,000; Full time

Benefits offered by this job

Accrued Day Off (ADO) for full time employees

Opportunity for salary packaging

Novated Leasing

Education training opportunities

Employee Assistance Program (EAP)

Fitness Passport

Job summary

A regional healthcare provider in New South Wales is seeking a proactive Medical Workforce Analyst and Quality Improvement Coordinator. This role involves leading workforce improvement initiatives, managing a small team, and utilizing data for quality improvement and compliance. Candidates should have relevant qualifications and strong analytical and interpersonal skills to enhance service delivery and support both patient care and staff wellbeing.

Qualifications

• Experience in information and performance management.
• Competent in deploying software tools to engage clinicians.
• Ability to interpret complex information rapidly.
• Experience in evidence-based continuous improvement principles.
• Ability to maintain professional relationships with stakeholders.
• Skills in managing team and developing resources.
• Self-directed in managing a high workload.
• Ability to lead KPIs development for complex rosters.

Responsibilities

• Drive medical workforce improvement initiatives.
• Manage a team focused on rostering and payroll inquiries.
• Support departments in developing performance indicators.
• Oversee compliance with locum management systems.
• Engage stakeholders and develop resources.

Skills

SQL (intermediate skills)

Excel (advanced skills)

Power BI (advanced skills)

Analytical narrative writing

Statistical reporting

Communication

Interpersonal skills

Team management

Education

Relevant tertiary qualifications

Job description

Medical Workforce Analyst and Quality Improvement Coordinator

Join to apply for the Medical Workforce Analyst and Quality Improvement Coordinator role at Nepean Blue Mountains Local Health District (NBMLHD).

About NBMLHD

Nepean Blue Mountains Local Health District (NBMLHD) is a wonderful place to expand your career and grow your skills and knowledge. As a recognised leader in the healthcare industry, we provide a range of public health services to the Nepean, Blue Mountains, and Lithgow Region.

Role purpose and responsibilities

We’re looking for a skilled and proactive leader to drive medical workforce improvement initiatives across NBMLHD. Reporting to the District Medical Workforce Manager and professionally to the Director of Analytics, this role uses data to lead quality improvement projects, optimise JMO rosters, and enhance service delivery. You’ll manage a small team focused on rostering and payroll inquiries, support departments in developing performance indicators, and oversee compliance with locum management systems. The role also involves stakeholder engagement, resource development, and maintaining a culture of accountability and service excellence. Strong analytical skills, leadership experience, and a commitment to continuous improvement are essential.

Join us in shaping a responsive, data-driven medical workforce that supports both patient care and staff wellbeing.

What you will bring to the role

• Relevant tertiary qualifications and/or extensive experience in information and performance management, and technology using SQL (intermediate skills), Excel and Power BI (advanced skills)
• Experience in developing performance reporting systems and competent in deploying software tools to engage clinicians to access and use data
• Experience in written analytical narrative, statistical reporting and data presentation with a proven ability to interpret complex information rapidly and accurately
• Experience in data analytical techniques to diagnose and report on performance, evaluate, redesign and improve outcomes for key stakeholders using evidence-based continuous improvement principles
• Demonstrated high-level communication and interpersonal skills and the ability to maintain highly professional, positive and sustainable relationships with key stakeholders
• Highly developed skills in managing a small team, developing resources, and training staff to improve outcomes
• Self-directed and accountable in managing a high workload, adapting to changing demands, and delivering to strict deadlines
• The ability to lead the development and maintenance of key performance indicators for complex rosters that meet staff and medical service needs and best practice roster guidelines

Employment and eligibility

Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified and must not exceed the duration or conditions associated with the current visa.

Benefits

• Accrued Day Off (ADO) for full time employees
• Opportunity for extra tax savings through Salary Packaging
• Novated Leasing
• Great education opportunities through Education Training Service which offers over 110 courses each year
• Access to our Employee Assistance Program (EAP) for staff and family members
• Fitness Passport

Equal Opportunity and Inclusion

NBMLHD is committed to achieving a diverse workforce and is an Equal Opportunity Employer and actively encourages diversity and inclusion within our workforce. We encourage and welcome applications from people of diverse backgrounds including Aboriginal and Torres Strait Islanders; people living with disability; people from a Culturally and Linguistically Diverse (CALD) background; people who identify as LGBTQI+, people with a lived experience of mental health concerns and people of mature age.

NBMLHD is committed to implementing the child safe standards. For more information, please click here Child Safe Standards.

For assistance with applying through the NSW Health Career Portal please click here.

What you will need to succeed

• Relevant tertiary qualifications and/or extensive experience in information and performance management, and technology using SQL (intermediate skills), Excel and Power BI (advanced skills)
• Experience in developing performance reporting systems and competent in deploying software tools to engage clinicians to access and use data
• Experience in written analytical narrative, statistical reporting and data presentation with a proven ability to interpret complex information rapidly and accurately
• Experience in data analytical techniques to diagnose and report on performance, evaluate, redesign and improve outcomes for key stakeholders using evidence-based continuous improvement principles
• Demonstrated high-level communication and interpersonal skills and the ability to maintain highly professional, positive and sustainable relationships with key stakeholders
• Highly developed skills in managing a small team, developing resources, and training staff to improve outcomes
• Self-directed and accountable in managing a high workload, adapting to changing demands, and delivering to strict deadlines
• The ability to lead the development and maintenance of key performance indicators for complex rosters that meet staff and medical service needs and best practice roster guidelines

Additional information

Need more information?

• Click here for the Position Description
• Find out more about applying for this position

For role related queries or questions contact Milind Rawal on [e-mail]

Note: This posting includes information on seniority level, employment type and job function as reflected by the employer.

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