Manager, Analytics and Improvement

NSW Health; St Leonards; Hybrid; AUD 140,000 - 185,000; Full time

Benefits offered by this job

Flexible work arrangements

Job summary

NSW Health is seeking a Manager Analytics and Improvements to lead statewide rostering initiatives, improve workforce allocation, and enhance operational performance. This role sits in the Efficiency Improvement and Support Team and collaborates with Local Health Districts, Specialty Health Networks, and statewide services to deliver practical, evidence-based rostering solutions.

You will provide expert guidance, develop capability through education and tools, and translate complex data into

Qualifications

• Knowledge of rostering improvements in health services or complex organisations.
• Experience leading statewide or organisation-wide improvement initiatives.
• Ability to build capability through education, facilitation, coaching and knowledge sharing.
• Advanced analytical skills and the ability to translate data into practical recommendations.
• Strong communication, relationship management and negotiation skills with diverse stakeholders.
• Ability to build and maintain relationships with senior stakeholders.
• Growth mindset and commitment to continuous learning and development.
• Ability to work effectively in a small dynamic team.

Responsibilities

• Lead statewide initiatives to improve medical rostering practices and workforce allocation.
• Develop and deliver education, guidance, tools and workshops for rostering improvement.
• Partner with Local Health Districts and networks to identify rostering challenges and implement sustainable solutions.
• Contribute to efficiency improvement strategies as part of the Efficiency Improvement Support Team.
• Lead complex improvement projects with stakeholder engagement, planning, data analysis, reporting and evaluation.

Skills

Rostering improvement knowledge

Statewide improvement leadership

Education & facilitation

Analytical problem solving

Stakeholder management

Relationship building

Growth mindset

Team collaboration

Job description

Role Title: Manager Analytics and Improvements

Join the System Purchasing Branch at Ministry of Health for an exciting ongoing opportunity and be part of the team enriching health in millions of ways every day.

About us

• Our core values of collaboration, openness, respect, and empowerment are more than just words - they are the guiding principles that shape every aspect of our work.
• While regular office presence is essential, we offer flexible work arrangements to support your needs.
• Committed to fostering diverse and inclusive workplace for all.

To learn more about the Ministry and what benefits we offer, access our Employee Benefits Handbook.

About the role

With your skills and experience, you can contribute to the millions of ways we are enhancing health and wellness while developing your career as part of the largest health organisation in Australia.

This is an opportunity to lead statewide work that strengthens the capability, consistency and effectiveness of medical rostering practices across NSW Health. Working within the Efficiency Improvement and Support Team, you will partner with Local Health Districts, Specialty Health Networks, statewide services and other key stakeholders to identify improvement opportunities and support the implementation of practical, sustainable rostering solutions.

The role will provide expert advice, guidance and capability‑building support to improve rostering practices, workforce allocation, Award and policy compliance, and the effective use of workforce resources. You will lead improvement projects, facilitate education and knowledge sharing, analyse complex information, and support health services to embed changes in practice. This is a highly collaborative role suited to an experienced improvement leader who can translate statewide priorities into achievable local action.

For more information, please read the full Role Description.

What you will be doing

• Lead statewide initiatives to improve medical rostering practices, workforce allocation and operational performance across NSW Health.
• Build medical rostering capability by developing and delivering education, guidance, tools, workshops and other practical improvement resources.
• Partner with Local Health Districts, Specialty Health Networks and other stakeholders to identify rostering challenges and implement sustainable, evidence‑informed solutions.
• Contribute to the identification, development and implementation of efficiency improvement strategies across NSW Health as part of the Efficiency Improvement Support Team.
• Lead complex improvement and change projects, including stakeholder engagement, implementation planning, data analysis, reporting and evaluation

About you

• Strong knowledge of rostering improvement, preferably within medical workforce or a complex health service environment.
• Experience leading statewide or organisation‑wide improvement, change management or workforce reform initiatives.
• The ability to build capability through effective education, facilitation, coaching, guidance and knowledge sharing.
• Advanced analytical and problem‑solving skills, with the ability to translate complex workforce and rostering information into practical recommendations.
• Highly developed communication, relationship management, influencing and negotiation skills, including experience working with senior and diverse stakeholders.
• The ability to build and maintain relationships with key stakeholders.
• A growth mindset, and commitment to continuous learning and personal development.
• The ability to work in a small dynamic team environment.

Target Questions (1-2 pages)

1. Describe your approach to conducting and communicating workforce and financial data analytics to identify efficiencies and drive performance.
2. Describe a complex rostering, workforce or operational improvement initiative that you led. What issues did you identify, how did you engage stakeholders, and what measurable and sustainable improvements were achieved?

Candidates may use AI tools to support the preparation of their application. However, the information provided should be authentic, accurate and genuinely represent your skills, experience, and capabilities, as these will be assessed when determining your suitability for the role.

For role related queries or questions contact Johanna Alaban on **************@health.nsw.gov.au and quote REQ686882.

As an organisation we are committed to creating an accessible and inclusive workplace. If you require any adjustments during the recruitment process, please contact Khloe Yang on *********@health.nsw.gov.au

For more information about adjustments for individual needs, please visit the
Adjustments for individual needs | I Work For NSW and Inclusive recruitment of people with disability | NSW Government

Closing Date: 22 Oct 2026 (11:59PM)

Our commitment to diversity and inclusion
At the Ministry of Health, we are committed to creating a diverse, inclusive, and flexible environment which reflects the community and customers we serve. We actively promote the employment of women, people with a disability, Aboriginal and Torres Strait Islander peoples, LGBTIQ+ community and people from culturally and linguistically diverse backgrounds. For more information, please visit Diversity Inclusion Belonging.

If you identify as Aboriginal or Torres Strait Islander and would like assistance with your application or to obtain more information on how to apply, please visit The Stepping Up Initiative.

To be eligible for employment in these roles you must be an Australian citizen, or a permanent resident, or a New Zealand citizen, or hold a valid visa with permission to work in Australia.

Additional information

• This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
• Please note that the selection process will include a range of comparative assessment techniques to assist in determining your suitability for the role.

Applications Close: 22 October 2026 (11:59PM)