Medical Secretary

Talent Connect Australia; Sydney; On-site; AUD 73,000 - 81,000; Full time

Benefits offered by this job

Parental Leave - 12 months

Immediate Start

Job summary

Talent Connect Australia, a leading women's health practice, seeks a Medical PA/Admin to support clinicians and clinic management. You will manage calendars, book appointments, handle patient inquiries with empathy, and maintain confidential records with strict privacy.

The role is mainly at St Leonards with occasional travel to Bella Vista and Wahroonga. Four days per week (Mon, Tue, Wed, Fri), 9.5-hour days, immediate start, and an hourly rate of $37–$41 plus super depending on experience.

Qualifications

• Minimum 3 years proven medical personal assistant/admin experience in a specialist clinic.
• Experience with practice management software (Genie, Clinic to Cloud or Gentu) preferred.
• Available to work 4 days per week across assigned clinics (St Leonards area with travel to Bella Vista & Wahroonga).

Responsibilities

• Provide high-level administrative and operational support to the Doctor and Clinic Manager.
• Manage complex calendars, appointment scheduling, meetings, and travel coordination.
• Handle incoming calls and patient enquiries with professionalism, empathy and discretion.
• Maintain accurate and confidential patient records in line with privacy and compliance standards.
• Coordinate with medical staff to schedule procedures, consultations, and follow-up appointments.
• Process patient paperwork, including insurance forms and medical history questionnaires, with attention to detail and accuracy.

Skills

Medical administration

Calendar management

Patient communication

Team coordination

Tools

Genie

Clinic to Cloud

Gentu

Job description

• Hourly rate: $37 - $41 + super = $73,000 - $81,000 + super (Dependant on experience)
• 4 days a week (Monday, Tuesday, Wednesdays & Fridays)
• Based predominantly at the St Leonards site with occasional travel expected to Bella vista and Wahroonga sites

• Parental Leave Contract (12 months)
• Full-time hours across 4 days a week
• Immediate Start
• Hourly rate: $37 - $41 + super = $73,000 - $81,000 + super (Dependant on experience)
• 4 days a week (Monday, Tuesday, Wednesdays & Fridays)
• Based predominantly at the St Leonards site with occasional travel expected to Bella vista and Wahroonga sites

Organisation

As a leading practice specialising in women's health, we pride ourselves on delivering world-class patient care with state-of-the-art technology and a team of experts. Join us in our mission to make a positive impact on the lives of our patients every day.

This role will predominantly be based in the St Leonards area across with occasional travel expected to Bella vista and Wahroonga sites.
4 days a week - Monday, Tuesday, Wednesday, Friday, (Thursdays off).
9.5 hours working day.

Role

As the Medical PA/Admin, you will be the heartbeat of the front desk, you'll wear multiple hats, ensuring the smooth operation of both administrative and PA function. Your role will be pivotal in creating an environment where patients feel not just seen, but truly cared for.
Your exceptional communication skills and friendly demeanor will set the tone for our patients' experience from the moment they walk through the door.

Key Responsibilities:

• Provide high-level administrative and operational support to the Doctor and Clinic Manager.
• Manage complex calendars, appointment scheduling, meetings, and travel coordination.
• Handle incoming calls and patient enquiries with professionalism, empathy, and discretion.
• Maintain accurate and confidential patient records in line with privacy and compliance standards.
• Coordinate with medical staff to schedule procedures, consultations, and follow-up appointments.
• Process patient paperwork, including insurance forms and medical history questionnaires, with attention to detail and accuracy.
• Provide administrative support to medical staff, including typing correspondence, preparing documents, and organising meetings.

Requirements

• Must have Proven medical personal assistant /admin experience in a similar specialist clinic (minimum 3 years)
• Must have proven practice management software experience - ideally Genie, Clinic to Cloud or Gentu (minimum 1 year)
• Available to work 4 days per week at assigned clinics (St Leonards area/Bella Vista & Wahroonga).
• Strong interpersonal skills with a genuine focus on delivering excellent customer experiences.
• Positive, proactive attitude with the ability to perform effectively in a fast-paced environment.