Medical Secretary

Private Advertiser; Sydney; On-site; AUD 26,000 - 31,000; Part time

Benefits offered by this job

Part-time schedule

Supportive work environment

Professional development opportunities

Job summary

Private Advertiser in Dee Why, NSW is seeking a dedicated Medical Secretary for a part-time role. You will back the clinical team with patient management, records, and general administration to ensure smooth day-to-day operations.

The position requires excellent organisational and communication skills, knowledge of privacy laws, and proficiency in Microsoft Office and medical software. Medicare billing experience is a plus.

Qualifications

• Proven experience as medical secretary or similar medical administration role.
• Strong organisational and time management abilities.
• Excellent written and verbal communication skills.
• Proficient with Microsoft Office and medical practice software.
• Knowledge of medical terminology and patient confidentiality requirements.
• Professional demeanour with strong customer service.
• Attention to detail and accuracy in records and data entry.
• Ability to work independently and in a small team.
• Current knowledge of privacy legislation (Privacy Act 1988 Cth).
• Desirable: Medicare billing experience.

Responsibilities

• Manage patient appointments and scheduling, including confirmations and cancellations.
• General office administration such as filing, data entry, and document management.
• Answer phone inquiries and greet patients professionally.
• Maintain confidential patient records in line with privacy laws.
• Process referrals and correspondence with other healthcare providers.
• Handle invoicing, billing and payment processing as required.
• Prepare medical reports, letters and other documents as directed by the doctor.
• Assist with practice administration including stock management.
• Support the doctor with clinical tasks as appropriate, e.g., patient record prep.
• Ensure compliance with medical practice regulations and confidentiality at all times.

Skills

Organisational skills

Time management

Communication skills

Attention to detail

Privacy and confidentiality

Microsoft Office

Medical terminology

Independent worker

Tools

Medical practice software

Job description

About the role

We are seeking a dedicated and organised Medical Secretary to join a specialist medical practice in Dee Why, NSW. This is a part-time position that offers flexibility whilst maintaining the essential administrative functions of our medical practice. As Medical Secretary, you will be the backbone of our office operations, ensuring smooth day‑to‑day functioning and providing crucial support to our clinical team. This role is vital to delivering excellent patient care and maintaining the highest standards of medical administration.

What you'll be doing

• Managing patient appointments and scheduling, including confirming bookings and handling cancellations
• Performing general office administration tasks such as filing, data entry, and document management
• Answering telephone enquiries and greeting patients in a professional and courteous manner
• Maintaining accurate and confidential patient records in accordance with privacy legislation
• Processing patient referrals and correspondence with other healthcare providers
• Handling invoicing, billing and payment processing where required
• Preparing medical reports, letters and other documentation as directed by the doctor
• Assisting with practice administration including ordering supplies and managing stock levels
• Supporting the doctor with clinical tasks as appropriate, such as patient record preparation
• Ensuring compliance with medical practice regulations and maintaining confidentiality at all times

What we're looking for

• Proven experience working as a medical secretary or in a similar medical administration role
• Excellent organisational and time management skills, with the ability to manage multiple priorities
• Strong written and verbal communication skills
• Proficiency with Microsoft Office and medical practice management software
• Knowledge of medical terminology and understanding of patient confidentiality requirements
• A professional demeanour with excellent customer service skills
• Attention to detail and accuracy in record‑keeping and data entry
• Ability to work independently and as part of a small team
• Current knowledge of relevant privacy legislation such as the Privacy Act 1988 (Cth)
• Desirable: Experience with Medicare billing systems

About us

The medical practice in Dee Why is dedicated to providing quality healthcare and patient‑centred care. Our practice is committed to maintaining the highest standards of medical administration and creating a supportive environment for both staff and patients. We pride ourselves on our attention to detail, professionalism, and genuine care for our community.

What we offer

• Part‑time work schedule offering flexibility to suit your lifestyle
• A supportive and professional work environment
• The opportunity to work within a quality‑focused medical practice
• Competitive remuneration based on experience and qualifications
• Professional development opportunities within the healthcare sector