Medical secretary

Sports Medicine Central Coast; Gosford; On-site; AUD 34,000 - 48,000; Part time

Job summary

Sports Medicine Central Coast – Gosford NSW is seeking a dedicated Medical Secretary to join our team in East Gosford. You will provide efficient admin support to medical practitioners, manage patient appointments, records, billing and correspondence, and help with regulatory compliance.

This casual role offers flexibility to cover shifts, requiring Medicare/DVA and third-party billing knowledge, strong communication, typing 60 WPM, and proficiency with Best Practice EMR and MS Office.

Qualifications

• Experience in medical administration in a healthcare setting.
• Familiar with Medicare, DVA and third-party billing.
• Excellent communication and interpersonal skills.
• Proficient with medical software and EMR systems.
• Knowledge of medical terminology; confidentiality is essential.
• Typing speed 60 WPM with accuracy requested.
• Current right to work in Australia is mandatory.
• Minimum education: HSC or equivalent.

Responsibilities

• Schedule and coordinate patient appointments.
• Maintain accurate and up-to-date patient records.
• Assist with preparation of medical reports and correspondence.
• Invoice and receipting patients and clients.
• Reconciling accounts.
• Provide high level customer service to patients in person and by phone.
• Assist the Clinic with compliance and governance for regulatory authorities.
• Perform general office duties such as filing, scanning and data entry.

Skills

Medical secretarial experience

Medicare knowledge

DVA & insurance billing experience

Strong communication

MS Office proficiency

Best Practice EMR

Medical terminology knowledge

Education

HSC or equivalent

Tools

Best Practice

EMR systems

MS Office

Job description

Sports Medicine Central Coast – Gosford NSW

Sports Medicine Central Coast is seeking a dedicated Medical Secretary to join our team in East Gosford, NSW. As a Medical Secretary, you will be responsible for providing efficient administrative support to our medical practitioners, ensuring the smooth running of our clinic. This role is ideal for someone with previous experience in a medical or healthcare setting, with a working knowledge of Medicare, DVA and insurance billing. The position is advertised as casual with flexibility to cover.

What you'll be doing

• Scheduling and coordinating patient appointments
• Maintaining accurate and up-to-date patient records
• Assisting with the preparation of medical reports and correspondence
• Invoicing and receipting patients and clients
• Reconciling accounts
• Providing a high level of customer service to patients, both in person and over the phone
• Assisting the Clinic with compliance and governance for regulatory authorities
• Performing general office duties, such as filing, scanning and data entry

What we're looking for

• Previous experience as a Medical Secretary or similar administrative role in a healthcare setting
• Experience and familiarity with Medicare, DVA , Insurance and Third Party billing and correspondence
• Excellent communication and interpersonal skills, with the ability to interact with patients, medical staff and other stakeholders
• Strong organisational skills and the ability to manage multiple tasks and priorities effectively
• Proficient in the use of medical software (Best Practice), electronic medical records, and standard office software (MS Office)
• Knowledge of medical terminology, and willingness to expand your medical vocabulary
• Attention to detail and the ability to maintain confidentiality
• A compassionate and empathetic approach to patient care
• An interest in Sports!
• Current right to work in Australia (mandatory)
• Minimum typing speed of 60 WPM with high accuracy for medical documentation
• Minimum educational attainment of HSC or equivalent

What we offer

At Sports Medicine Central Coast, we are committed to providing a supportive work environment for employment for 24 hours a week over four days, without weekend clinics, although hours depends on workload. We would like flexibility to cover for other administrative staff.

About us

Sports Medicine Central Coast is a leading provider of Specialist healthcare services to the the Central Coast and beyond. We are dedicated to helping our patients achieve their health, wellness, and sporting goals. We are committed to delivering personalised, high-quality care in a professional and welcoming environment.