Medical Receptionist — Training & Career Growth in Torquay

Vision Radiology; Torquay; On-site; AUD 42,000 - 58,000; Full time

Benefits offered by this job

Comprehensive paid training

Paid accommodation during training in 

Ongoing support to settle into role

Career development within medical/radi

Job summary

Vision Radiology seeks a friendly and organized Medical Receptionist for our Torquay clinic. This full-time 38-hour/week role involves welcoming patients, handling high-volume calls, scheduling appointments, and managing registrations with Medicare details.

Training is provided and supported within our professional radiology team. Initial training occurs in Melbourne with accommodation paid by us; after training, you will join the Torquay team and contribute to a smooth patient experience and

Qualifications

• Experience in medical reception or radiology is preferred but not required.
• Reliability and willingness to learn are essential.

Responsibilities

• Welcoming and assisting patients professionally and warmly.
• Answering a high volume of incoming calls.
• Booking and managing patient appointments.
• Processing registrations and Medicare details.
• Managing referrals and ensuring accurate patient information.
• Liaising with doctors, patients and radiologists.
• Using medical and booking software systems.
• Managing payments and general administration.
• Working as part of a busy reception team.
• Providing high level of customer service at every interaction.

Skills

Reliability

Punctuality

Customer service

Communication

Organised

Team player

Calm under pressure

Tech-savvy

Tools

Medical software

Booking software

Job description

Vision Radiology seeks a friendly and organized Medical Receptionist for our Torquay clinic. This full-time 38-hour/week role involves welcoming patients, handling high-volume calls, scheduling appointments, and managing registrations with Medicare details.

Training is provided and supported within our professional radiology team. Initial training occurs in Melbourne with accommodation paid by us; after training, you will join the Torquay team and contribute to a smooth patient experience and