Medical Receptionist – Multi-Clinic, Growth‑Oriented Role

South Coast Radiology; Tweed Heads; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Above award rates

Career growth

Uniforms provided

Free parking

Discounted imaging services

Paid parental leave

Private health insurance discounts

Wellbeing programs

Team culture

Job summary

South Coast Radiology is seeking a confident Medical Receptionist to support our Southern Hub across John Flynn Hospital, Tweed Heads and our Nuclear Medicine Centre. You’ll be the first point of contact, delivering high standards of care in a fast-paced environment.

Join a well-respected healthcare organisation with above award rates, ongoing training and clear paths for career growth. Uniforms, free parking and staff benefits are provided to support your day-to-day.

Qualifications

• Warm, professional and approachable personality.
• Proven experience in reception, healthcare, or customer-facing roles (radiology experience a bonus).
• Strong attention to detail and ability to stay calm under pressure.
• Flexibility to work across multiple locations.
• Current driver's licence and reliable vehicle.
• Proactive mindset and willingness to learn.
• Confidence using computer systems and managing multiple tasks.

Responsibilities

• Welcoming and checking in patients.
• Answering phones and managing email enquiries.
• Booking and rescheduling appointments using our RIS system (Karisma).
• Advising patients on preparation requirements.
• Quoting fees and processing payments.
• Handling DVA and third-party claims.
• Supporting our clinical teams to provide smooth and efficient patient care.

Skills

Reception experience

Healthcare experience

Customer-facing

Karisma RIS system

Tools

Karisma RIS

Job description

South Coast Radiology is seeking a confident Medical Receptionist to support our Southern Hub across John Flynn Hospital, Tweed Heads and our Nuclear Medicine Centre. You’ll be the first point of contact, delivering high standards of care in a fast-paced environment.

Join a well-respected healthcare organisation with above award rates, ongoing training and clear paths for career growth. Uniforms, free parking and staff benefits are provided to support your day-to-day.