Medical Receptionist: Warm Patient Care, Training Provided

Vision Radiology; Bendigo; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Training Provided

Accommodation Covered

Job summary

Vision Radiology Kangaroo Flat is seeking a friendly Medical Receptionist to greet patients, manage appointments, and handle enquiries in a busy imaging clinic. You will support clinical and admin teams, ensure accurate patient records, and uphold professional patient care standards.

The role offers full-time hours, a Monday–Friday roster with Saturday shifts on rotation, and comprehensive training with Melbourne-based accommodation during initial training.

Qualifications

• Friendly, approachable and patient-focused.
• Professional and confident when communicating with patients.
• Highly organised with excellent attention to detail.
• Comfortable working in a busy healthcare environment.
• Able to multitask and remain calm under pressure.
• Reliable, punctual and committed to providing excellent service.

Responsibilities

• Greeting patients and providing a warm, welcoming and professional experience.
• Booking and coordinating patient appointments.
• Answering telephone enquiries and assisting patients with their queries.
• Communicating appointment information clearly and professionally.
• Processing patient information, referrals and payments.
• Checking and updating patient details accurately.
• Providing administrative support to the clinical team.
• Liaising with patients, referrers, radiologists, sonographers and other clinical staff.
• Managing a busy reception area and prioritising competing tasks.
• Maintaining a high level of confidentiality and professionalism.
• Working collaboratively with the wider Vision Radiology team.
• Ensuring every patient receives an exceptional level of service throughout their visit.

Skills

Customer service

Reception

Medical office

Multitasking

Attention to detail

Tools

Medical booking systems

Practice management software

Job description

Vision Radiology Kangaroo Flat is seeking a friendly Medical Receptionist to greet patients, manage appointments, and handle enquiries in a busy imaging clinic. You will support clinical and admin teams, ensure accurate patient records, and uphold professional patient care standards.

The role offers full-time hours, a Monday–Friday roster with Saturday shifts on rotation, and comprehensive training with Melbourne-based accommodation during initial training.