Medical Receptionist - Pro Health Care Salisbury

Pro Health Care; Adelaide; On-site; AUD 34,000 - 48,000; Part time

Job summary

Pro Health Care in Salisbury invites applications for a Medical Receptionist on a casual basis. The role includes greeting patients, answering calls, scheduling appointments and processing Medicare transactions in a busy clinic.

You will maintain accurate patient records, support practitioners, and keep a welcoming front desk. The role is 2–3 days per week with occasional weekends and late shifts, with scope for additional hours.

Qualifications

• Medical reception experience preferred but not essential.
• Experience with patient file management and confidentiality.
• Strong communication and interpersonal skills.
• Proficiency with computer systems.
• Ability to work both independently and in a team.
• Experience with medical practice software is advantageous.

Responsibilities

• Greeting patients and visitors with a friendly and professional approach
• Answering telephone enquiries and managing appointments
• Processing billings, payments and Medicare transactions
• Maintaining accurate patient records and ensuring confidentiality
• Assisting practitioners and nurses with day-to-day administrative support
• Managing incoming correspondence, scanning and filing documents
• Helping maintain a professional, organised and welcoming clinic environment

Skills

Medical receptionist

BestPractice

Pracsuite

Customer service

Communication skills

Attention to detail

Team player

Tools

BestPractice

Pracsuite

Job description

Receptionist - Casual

Salisbury

1 Park Terrace, Salisbury, SA, 5108, AUSTRALIA

Pro Health Care is a growing network of medical and allied health practices across South Australia. We are passionate about improving health outcomes within our communities and providing exceptional support to both patients and practitioners.

The Role

We are looking for an enthusiastic and proactive Medical Receptionist to join our Salisbury team.

The position is casual and working hours are expected to be 2 - 3 days (15 hours - 25 hours) per week with scope for additional hours. There will be occasional weekends and late closes up to 9:00pm, Friday availability is essential for this role.

Hours may vary depending on the availability of practitioners and other employees, and additional ad hoc shifts may be available for planned and unplanned leave.

What You'll Be Doing

Greeting patients and visitors with a friendly and professional approach

Answering telephone enquiries and managing appointments

Processing billings, payments and Medicare transactions

Maintaining accurate patient records and ensuring confidentiality

Assisting practitioners and nurses with day-to-day administrative support

Managing incoming correspondence, scanning and filing documents

Helping maintain a professional, organised and welcoming clinic environment

About You

To be successful in this role, you'll ideally have:

Medical reception experience (highly regarded but not essential)

BestPractice and/or Pracsuite experience (highly regarded but not essential)

Previous reception, administration or customer service experience

Strong communication and interpersonal skills

Excellent attention to detail and organisational abilities

Confidence using computer systems and learning new software

A positive attitude and commitment to delivering outstanding customer service

The ability to work effectively both independently and as part of a team

Why Join Pro Health Care?

Recognition: We prioritise celebrating birthdays, service milestones and social functions.

Modern Facilities: Work in modern clinics with the latest software and technology.

Career Growth: Access career progression opportunities within our expanding healthcare network.

Professional Development: Participate in ongoing training and development programs.

Supportive Environment: Thrive in a positive and supportive team setting, with a focus on inspiring, innovating and continually improving.

Employee discounts: Pro Health Care uses Tanda which gives employees access to discounts at businesses (including The Good Guys, Trip.com , Youfoodz, Movie Tickets and Attractions, Hertz, Avis Car Rental, HCF and JB Hi-Fi).

Employee Assistance Program: Access support and resources for your well-being through our comprehensive employee assistance program.

We take this opportunity to thank all candidates for their interest, kindly note that due to the volume of applications we receive, we will only be contacting short-listed candidates.

Screening Questions

• How many years' experience do you have as a medical receptionist?
• Which of the following statements best describes your right to work in Australia?
• Which of the medical practice management software do you have experience with?
• Do you have customer service experience?