Medical Receptionist

ForHealth Group; Logan City; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

EAP program

Flare benefits

Novated leases

Fitness Passport

Dental discount

Private health insurance

Job summary

ForHealth Group Beenleigh is seeking a casual Medical Receptionist to join our Beenleigh practice. You’ll be the friendly first point of contact, greeting patients and guiding them through check-in, while supporting clinicians with timely front-desk administration.

You’ll manage patient details in our database, answer calls, and schedule appointments as needed. A professional telephone manner and keen eye for detail will help you thrive in our busy, patient-centered environment.

Qualifications

• Exceptional customer service skills; previous customer service experience is an advantage.
• Excellent communication skills with a professional and personable telephone manner.
• Detail-orientated.
• Ability to multi-task and prioritise.
• Knowledge of Pracsoft/Medtech is an advantage.

Responsibilities

• Greeting patients and welcoming them into our Centre.
• Collecting and entering patient details into the database.
• Scheduling appointments (when required).
• Answering telephone calls and enquiries.
• Administration support and other ad hoc duties.

Skills

Customer service

Communication skills

Telephone manner

Multi-tasking

Attention to detail

Teamwork

Pracsoft/Medtech knowledge

Tools

Pracsoft/Medtech

Job description

At ForHealth, we're committed to delivering quality, accessible healthcare across Australia. With 95+ medical centres and a network of 1500+ independent practitioners, we provide 8+ million patient consultations annually. As part of the ForHealth Group, we're focused on innovation, culture, and exceptional patient care.

The Opportunity

We are looking for a Casual Medical Receptionist to join our Beenleigh practice to be a key team member working collaboratively within the practice, providing high quality customer service all patients.This role will see you managing a busy front desk reception, welcoming patients to the Centre, supporting health care professionals as well as general administration duties.

What's in it for You

• Free, confidential Employee Assistance Program (EAP) supporting wellbeing, mental health, and financial advice
• Everyday savings on groceries, retail, utilities and more through the Flare benefits platform
• Salary packaging options including novated leases for vehicles with running costs included
• Access to Fitness Passport - discounted entry to gyms, pools and fitness facilities nationwide
• 20% discount on dental services for employees and their families
• Discounted Medibank private health insurance (hospital & extras cover)

Key Responsibilities

• Greeting patients and welcoming them into our Centre.
• Collecting & entering patient details into the database.
• Scheduling appointments (when required).
• Answering telephone calls & enquiries.
• Administration support and other ad hoc duties.

Our Ideal Candidate

To excel in this role, you'll possess:

• Exceptional customer service skills with previous customer service experience an advantage.
• Excellent communication skills including a professional & personable telephone manner.
• Detail-orientated.
• Ability to multi-task and prioritise.
• Knowledge of Pracsoft/Medtech is an advantage.
• Ability to work as part of a multifaceted team and independently.
• Neat and professionalpresentation.

Why Choose Us

• By becoming a part of our accomplished team, you'll access:
• A dynamic work environment rooted in purpose and values.
• Ample training, development opportunities, and internal growth pathways.
• The chance to make your mark in a company dedicated to fostering Australia's well-being.

ForHealth Group is committed to diversity and inclusion. We welcome applications from people with: Aboriginal and Torres Strait Islander ancestry; disability; culturally and linguistically diverse groups; the LGBTIQA+ community; veterans; carers; refugees; and people of all ages. ForHealth Group fosters a safe, respectful, and inclusive organisation culture which aims to eliminate behaviours that are unlawful and not in line with the 10 things that make us tick (our Values).