Medical Receptionist

Port Macquarie GPs; Port Macquarie; On-site; AUD 30,000 - 41,000; Part time

Job summary

Port GPs in Port Macquarie is seeking a Medical Receptionist to join a dynamic team. The role involves greeting patients, answering calls, handling referrals and records, and supporting doctors and staff.

The position starts on a casual basis with potential move to part-time hours for the right candidate and an immediate start is preferred. The successful candidate will contribute to a welcoming, organised front desk and be part of a collaborative team in a modern clinic setting.

Qualifications

• Experience in Medical Reception or similar role.
• Experience with Best Practice Software and Medicare billing.
• Understanding of the Medicare system.
• Strong computer skills and attention to detail.

Responsibilities

• Greeting patients and providing friendly, professional customer service
• Answering telephone calls and managing enquiries
• Manage incoming and outgoing correspondence, referrals and records
• Provide support to doctors, nurses and other team members
• Prioritise workflows and time management effectively
• Process billings and payments including Medicare, DVA and Workcover

Skills

Customer service

Time management

Attention to detail

Team collaboration

Tools

Best Practice Software

Job description

Port GPs is seeking a new Medical Receptionist to join our dynamic team.

We’re looking for a confident, motivated, and enthusiastic person who takes pride in contributing to a welcoming, organised environment for both patients and staff.

As a Medical Receptionist, you will be an integral part of our front desk team, welcoming and assisting our patients, taking phone queries, supporting our health care professionals as well as general administration duties.

This position will commence on a casual basis, with a strong possibility of transitioning to part-time hours only for the right candidate. We are looking for someone who is available to start immediately.

Key Responsibilities

• Greeting patients and providing friendly, professional customer service
• Answering telephone calls and managing enquiries
• Manage incoming and outgoing correspondence, referrals and records
• Provide support to doctors, nurses and other team members
• Prioritise workflows and time management effectively
• Process billings and payments including Medicare, DVA and Workcover

Desired Criteria

• Previous experience working in Medical Reception or a similar role
• Experience with Best Practice Software and Medicare billing
• An understanding of the Medicare system
• Excellent computer skills and attention to detail
• Positive team culture
• Ongoing support and training opportunities
• A supportive, collaborative team environment
• Modern facilities and a stunning staff room view to bask in during breaks
• Opportunities for professional growth and career progression

Important

We are a culturally diverse practice and an equal opportunity employer and welcome all applicants with the applicable qualifications and experience.

Australian work authorisation is required at the time of application.