Medical Receptionist: Patient Concierge & Front Desk

Doctors and Co; Greater Bendigo; On-site; AUD 30,000 - 39,000; Part time

Job summary

Doctors and Co. Bendigo Doctors invites applications for a friendly Medical Receptionist to join our clinic team. You will greet patients, manage check-ins, schedule appointments, and handle payments.

The role emphasizes confidentiality, accuracy in records, and a welcoming reception environment. Required: 1 year as Medical Receptionist, experience with BEST PRACTICE/MEDICAL DIRECTOR, strong organisation, multitasking ability, and excellent communication.

Qualifications

• 1 year experience as Medical Receptionist in a medical practice.
• Experience with Medical software BEST PRACTICE/MEDICAL DIRECTOR.
• Strong organisational and problem-solving skills.
• Ability to multitask in a fast-paced environment.
• Excellent written and verbal communication with internal and external stakeholders.
• Commitment to quality patient service.

Responsibilities

• Open/Close clinic per set procedure.
• Greet patients and callers professionally.
• Make appointments for patients.
• Manage confidential medical records securely.
• Process patient payments via cash, eftpos, and direct bill.
• Coordinate recalls and reminders.
• Handle internal emails and rosters when needed.
• Support day-to-day operations and maintain a tidy reception area.

Skills

Teamwork

Organisation

Multitasking

Communication

Quality patient service

Tools

BEST PRACTICE/MEDICAL DIRECTOR

Job description

Doctors and Co. Bendigo Doctors invites applications for a friendly Medical Receptionist to join our clinic team. You will greet patients, manage check-ins, schedule appointments, and handle payments.

The role emphasizes confidentiality, accuracy in records, and a welcoming reception environment. Required: 1 year as Medical Receptionist, experience with BEST PRACTICE/MEDICAL DIRECTOR, strong organisation, multitasking ability, and excellent communication.