Casual Medical Receptionist | Front Desk & Patient Care

Doctors&Co; Bendigo; In loco; AUD 30.000 - 44.000; Tempo pieno

Descrizione del lavoro

Doctors and Co. in Bendigo is seeking a friendly Medical Receptionist to join our clinic team. You will greet and check-in patients, answer queries, book appointments and assist with payments, records and general reception duties in a fast-paced private practice.

You will maintain confidentiality, support day-to-day operations, and uphold a welcoming environment for patients, with familiarity of BEST PRACTICE/MEDICAL DIRECTOR software.

Competenze

• Demonstrated ability to work in a team
• Strong organisational and problem solving skills
• Ability to work in a fast paced environment, multitasking
• Communication with internal and external stakeholders
• Commitment to quality patient service
• Minimum 1 year experience as Medical Receptionist in a medical practice

Mansioni

• Greet patients and other visitors and check them in
• Answer questions and provide information
• Schedule appointments and manage bookings
• Process patient payments (cash, EFTPOS, direct bill)
• Invoicing Medicare, Private Health Funds, TAC, Workcover
• Maintain confidentiality of patient records
• Manage medical records storage, scanning, filing and retrieval
• Keep reception and waiting area tidy and welcoming
• Assist with recalls and day-to-day clinic operations
• Cover rosters when staff are away or on leave

Conoscenze

Teamwork

Organisational skills

Problem solving

Multitasking

Communication (verbal & written)

Quality patient service

Strumenti

Best Practice/MEDICAL DIRECTOR

Descrizione del lavoro

Doctors and Co. in Bendigo is seeking a friendly Medical Receptionist to join our clinic team. You will greet and check-in patients, answer queries, book appointments and assist with payments, records and general reception duties in a fast-paced private practice.

You will maintain confidentiality, support day-to-day operations, and uphold a welcoming environment for patients, with familiarity of BEST PRACTICE/MEDICAL DIRECTOR software.