Medical Receptionist – Bunyip Medical Clinic

Family Doctor Pty Ltd; Bunyip; On-site; AUD 35,000 - 48,000; Part time

Job summary

Family Doctor Pty Ltd is seeking two casual Medical Receptionists to join our team in Victoria. The roles involve frontline reception, guiding patients through administrative and financial aspects of their treatment, and supporting the busy practice with professional, confidential care.

Skills in communication and IT, attention to detail, and experience in customer service are valued. Prior medical receptionist experience and familiarity with Best Practice software are advantageous in a

Qualifications

• Previous medical receptionist experience preferred.
• Ability to multitask and maintain confidentiality.
• Strong communication and IT skills are essential.
• Experience with Best Practice software advantageous.
• Able to work in a fast-paced environment.

Responsibilities

• Provide high-quality reception and secretarial services to the patients, doctors, and staff.
• Greeting patients and visitors in person and on the phone.
• Scheduling appointments for patients.
• General office and administrative duties.
• Opening and closing the clinic as required.

Skills

Strong communication

IT skills

Multitasking

Professionalism

Confidentiality

Best Practice

Customer service

Fast-paced

Tools

Best Practice software

Job description

Family Doctor are seeking casual Medical Receptionists to join our team.

About us

Family Doctor is a group of fully GP-owned and operated medical and dental practices, and is committed to providing high-quality health care for our patients and we pride ourselves on our wide range of medical services to the community and comprehensive patient care. Working with us comes with plenty of benefits, with the opportunity to fast-track your professional development and work with some of the best resources available for professionals in all practice areas.

About the role

We are looking for two receptionists who values teamwork and has a high regard for quality patient care. This role provides the front-line services and has the responsibilities of guiding our patients through administrative and financial aspects of their treatment. Tasks include but are not limited to:

• Providing high-quality reception and secretarial services to the patients, doctors, and staff
• Greeting patients and visitors in personal and on the phone
• Scheduling appointments for patients
• General office and administrative duties
• Opening and closing the clinic as required

About you

• Strong communication and IT skills
• Previous medical receptionist experience (advantageous)
• Ability to multitask
• The ability to maintain a high level of professionalism and confidentiality
• Experience using Best Practice software (advantageous)
• Critical attention to detail
• Experience in customer service
• Ability to work in a fast-paced environment

Benefits

• Opportunity for career development
• Dedicated team of professionals
• Professional training
• Increase your existing knowledge of medical terminology as well as various medical services