Front Desk Medical Receptionist (Casual) – Patient Care

Doctors&Co; Wattle Ridge; On-site; AUD 34,000 - 44,000; Part time

Job summary

Doctors and Co. in Mittagong, NSW, is seeking a friendly Medical Receptionist to join our growing healthcare team. You will work at the front desk, greet patients, process co-pays, manage paperwork, and schedule appointments while keeping records organized and secure.

Ideal candidates have at least 1 year in a medical receptionist role, familiarity with BEST PRACTICE/MEDICAL DIRECTOR software, and strong organisational and communication skills to thrive in a fast-paced clinic environment.

Qualifications

• Experience in a medical reception role is required.
• Ability to operate medical software and manage patient records.
• Strong organisational and problem-solving skills.

Responsibilities

• Open and Close clinic as per set procedure.
• Greet patients and other callers in a professional and courteous manner.
• Make appointments for patients.
• Ensure medical records are managed confidentially and efficiently.
• Accurately process patient payments via cash, EFTPOS, and direct bill transaction.
• Invoice Medicare, Private Health Funds, TAC, Workcover.
• Knowledge of the MBS schedule and correct billing procedures.
• Attend to patient enquiries.
• Check and handle internal emails.
• Fill in the roster when staff is away, on holidays and sick leave.
• Maintain reception waiting area and consulting rooms tidy including spill cleanup.
• Ensure the accurate storage and retrieval of patient and practice records with scanning, faxing and filing.
• Maintain confidentiality of patient personal and financial information.
• Complete recalls.
• Support day-to-day operations of the medical centre.
• Excellent customer service and teamwork skills.

Skills

Teamwork

Medical software

Organisational skills

Multitasking

Communication

Tools

Best Practice / Medical Director

Job description

Doctors and Co. in Mittagong, NSW, is seeking a friendly Medical Receptionist to join our growing healthcare team. You will work at the front desk, greet patients, process co-pays, manage paperwork, and schedule appointments while keeping records organized and secure.

Ideal candidates have at least 1 year in a medical receptionist role, familiarity with BEST PRACTICE/MEDICAL DIRECTOR software, and strong organisational and communication skills to thrive in a fast-paced clinic environment.