Medical Receptionist -Part-time

Medical One; Frankston; On-site; AUD 48,000 - 56,000; Part time

Job summary

Medical One is seeking a friendly and experienced Receptionist to join our private practice in Victoria. You will greet patients, manage calls, book appointments, and support clinical staff with a professional, customer-focused approach.

The role offers varied hours across weekdays and weekends, with training on Zedmed software. You will thrive in a collaborative, caring environment that puts people first.

Qualifications

• Customer service experience is required.
• Strong communication and telephone skills are essential.
• Ability to work in a team and multi-task in a busy practice.

Responsibilities

• Greet patients and manage front-desk interactions in a friendly, professional manner.
• Answer calls, take messages, and coordinate appointments.
• Provide support to clinical staff and maintain a calm, organized reception area.

Skills

Customer service

Communication

Telephone skills

Teamwork

Tools

Zedmed

Job description

Medical Oneis a progressive private company that puts people at the centre of everything we do.Operating fully integrated primary health centres in Victoria and South Australia, Medical One has its own network of Practice Managers to support and assist.

Our team of dedicated medical professionals are committed to supporting the practice of medicine in the best possible way, and as such have developed an outstanding reputation for providing quality health care to the community

About you…

Reliable and experienced Receptionist with outstanding Customer Service skills.

Drive and passion to work in a stimulating environment and learn the day-to-day operations of a busy Practice.

Enjoy working with people, have strong communication, leadership and telephone skills.

A positive, organised and proactive attitude

High level of attention to detail

Hours:

Monday: Off

Tuesday: 12.00pm - 5.00pm

Thursday: 1.45pm - 8.00pm

Friday: Off

Saturday: 8.45am - 2.15pm

Sunday: Off

Weekend and Public holiday shifts are rotating with the rest of the team.

About the role…

This role is suited to outgoing individuals who enjoy working with people, have clear and concise communication skills and amazing customer service.

In this role, you will learn to lead from the front, put people first, enjoy a team environment, be trained and supported, and rewarded for your hard work.

You will ensure that the delivery and standard of customer service and Medical One processes, and procedures are maintained at a high level.

You are aligned with our values of Care, Commitment and Communication.

Our Medical Centre is a modern General Practice with state-of-the art facilities and Zedmed software is in use (software training will be provided).

Leadership team that provides continuous ongoing support & training

Work with a progressive company that puts people first

Positive and collaborative work culture