Medical Receptionist: Growth & Leadership Path

Gordon and Bell Street Medical Centre; Melbourne; On-site; AUD 45,000 - 65,000; Full time

Job summary

Gordon and Bell Street Medical Centre – Coburg VIC is seeking a motivated Medical Receptionist with experience in Best Practice to join our team. You will work closely with doctors and staff, handling appointments, registrations, payments and Medicare claims while maintaining patient confidentiality.

The role offers opportunities for professional development within a supportive team focused on high-quality patient care.

Qualifications

• Minimum 6 months of medical reception experience.
• Strong Best Practice software experience required.
• Able to manage a busy reception and multitask effectively.
• Excellent communication and customer service skills.
• Organised, reliable and proactive with a professional demeanor.

Responsibilities

• Welcome patients and provide professional service in person and over the phone.
• Manage appointments, registrations and records with accuracy.
• Process payments, billing and Medicare claims.
• Support smooth operation of the practice and handle correspondence.
• Collaborate with reception team, GPs and Nurses while maintaining patient confidentiality.

Tools

Best Practice software

Communication & customer service

Job description

Gordon and Bell Street Medical Centre – Coburg VIC is seeking a motivated Medical Receptionist with experience in Best Practice to join our team. You will work closely with doctors and staff, handling appointments, registrations, payments and Medicare claims while maintaining patient confidentiality.

The role offers opportunities for professional development within a supportive team focused on high-quality patient care.