Medical Receptionist

seek.com.au; Trafalgar; On-site; AUD 30,000 - 39,000; Full time

Job summary

Gippsland Family Practice in Gippsland is seeking a Medical Receptionist to join a friendly team on a casual basis. Shifts vary across weekdays, evenings, and some weekends, averaging about 15 hours per week.

Applicants should be punctual, reliable, and capable of managing bookings, billing, and correspondence, with full training provided. Prior reception experience is appreciated, but not essential.

Qualifications

• Strong customer service orientation required.
• Reliable, punctual and responsible attitude.
• Willingness to undergo full training.

Responsibilities

• Provide high level customer service to patients with empathy and care.
• Open and close the clinic per set procedures.
• Process billing and patient accounts accurately.
• Manage patient bookings and respond to enquiries.
• Handle correspondence (faxes, mail, emails).
• Be flexible to cover staff leave and absences.
• Demonstrate strong organisational skills and time management.

Job description

We are a family General Practice located in Gippsland.

We are searching for a Medical Receptionist to join our growing, friendly team.

The position will commence on a casual basis with a regular patterns of rostered hours. The shifts are across a variety of hours that include weekdays, weekday evenings as well as some weekends. Approximately 15 hours per week.

Our Reception staff members manage the day to day operations of the clinic and out team members are required to be punctual, reliable and responsible.

Medical Receptionist Roles Include:

Providing our patients a high level of customer service including understanding & empathy.

Opening & closing the clinic as per set procedures.

Processing of billing & patient accounts

Managing patient bookings, attending to patient enquiries & requests.

Managing correspondence including faxes, mail and emails.

The successful candidate will be required to be reliable & flexible with the ability to cover staff leave and absence when required.

The successful candidate should also have strong organisational skills with the ability to manage tasks and time effectively without direct supervision at all times.

We offer a great supportive team environment. We are committed to finding the right person to join our team. Previous experience is not essential & full training will be offered to successful applicants.

Applicants with previous admin or medical reception experience will be highly regarded.

If you believe you have the above attributes and would like to join our team, please send your CV and Cover Letter.

Only shortlisted applicants will be contacted.