Medical Receptionist - Flexible Hours in Busy Clinic

Medical Clinic Support Services; Melbourne; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Flexible hours

Supportive team environment

Modern systems

Career progression

Long-term role

Work-life balance

Job summary

Medical Clinic Support Services – Rowville VIC is seeking an enthusiastic Medical Receptionist. You will be the first point of contact, greeting patients, handling bookings and recalls, answering calls, and processing Medicare and EFTPOS payments with professionalism.

The role requires strong communication, customer service, and computer skills. You will support doctors and nursing staff in a friendly, team-oriented practice with flexible rostering.

Qualifications

• Excellent communication and interpersonal skills.
• Strong customer service focus.
• Professional presentation and telephone manner.
• High attention to detail and accuracy.
• Ability to multitask in a busy reception.
• Proficient computer skills and data entry.

Responsibilities

• Greet patients and visitors.
• Manage appointment bookings and recalls.
• Answer telephone enquiries.
• Process Medicare and EFTPOS transactions.
• Manage patient records and correspondence.
• Support doctors, nurses and allied health staff.
• Perform general administration and reception duties.
• Assist with recalls and preventative health reminders.

Skills

Communication

Customer service

Telephone manners

Attention to detail

Multitasking

Computer skills

Positive attitude

Team player

Tools

Best Practice software

Job description

Medical Clinic Support Services – Rowville VIC is seeking an enthusiastic Medical Receptionist. You will be the first point of contact, greeting patients, handling bookings and recalls, answering calls, and processing Medicare and EFTPOS payments with professionalism.

The role requires strong communication, customer service, and computer skills. You will support doctors and nursing staff in a friendly, team-oriented practice with flexible rostering.