Medical Receptionist & Admin — Part-Time, Calm Clinic

Placing Heads Recruitment; Melbourne; On-site; AUD 34,000 - 48,000; Part time

Job summary

Placing Heads Recruitment is seeking a highly organized Medical Receptionist and Administrator for a small team at Cabrini Hospital Malvern. The role offers 2-4 days per week with flexible hours, reporting to the Practice Manager.

You will manage front desk operations, scheduling, and provide admin support to ensure clinic efficiency. Ideal candidates will have strong communication, attention to detail, and experience with EMR and scheduling software.

Qualifications

• 3-5 years of prior experience in a medical office is advantageous.
• Proficient with electronic medical records and scheduling software.
• Strong interpersonal and communication skills with patients, colleagues and external contacts.
• Excellent organizational skills and attention to detail.
• Ability to multitask and prioritise in a fast-paced environment.
• Knowledge of medical terminology; understanding of Medicare and Insurance procedures preferred.
• Uphold patient confidentiality.

Responsibilities

• Opening and closing preparations to the reception and rooms for consulting.
• Meet and greet patients, visitors and general reception duties.
• Booking appointments for consultations and procedures.
• Answering and screening telephone calls, following up on inquiries.
• Coordinating hospital operating lists with hospitals, anesthetists and assistants; communicating list information to stakeholders; processing paperwork and arranging postoperative appointments.
• Billing tasks: providing surgery quotes, invoicing, handling cash/EFTPOS, and liaising with insurers for payments.
• Maintaining electronic patient files and records.
• Monitoring and ordering stationery and replacements.
• Ordering medical items as directed.
• Receiving and sorting daily mail, deliveries and couriers.
• Audio typing.
• Maintaining the surgeon's diary.
• Other ad hoc duties as required.

Skills

Communication

Organizational skills

Multitasking

Attention to detail

Empathy

Medical terminology

Confidentiality

Tools

EMR software

Scheduling software

Job description

Placing Heads Recruitment is seeking a highly organized Medical Receptionist and Administrator for a small team at Cabrini Hospital Malvern. The role offers 2-4 days per week with flexible hours, reporting to the Practice Manager.

You will manage front desk operations, scheduling, and provide admin support to ensure clinic efficiency. Ideal candidates will have strong communication, attention to detail, and experience with EMR and scheduling software.