Medical Receptionist

Chatswood Skin Cancer Clinic; Willoughby; On-site; AUD 48,000 - 60,000; Full time

Job summary

Chatswood Skin Cancer Clinic in Chatswood NSW is seeking a warm, organized receptionist to be the heart of our front desk and the welcoming face of our clinic.

The role covers greeting patients, managing the front desk, handling billing and Medicare, and supporting a small, caring medical team. Flexible hours with full-time or part-time options are available; training will be provided.

Qualifications

• Strong background in customer service.
• Caring, patient and empathetic nature.
• Good organisational skills and ability to multitask.
• Comfortable with computers; training provided.

Responsibilities

• Welcome Patients: Create a calm, friendly, and reassuring environment.
• Manage the Front Desk: Handle phone calls, appointments, and general reception smoothly.
• Handle Billing & Medicare: Process day-to-day billing, Medicare, and patient administration accurately.
• Support the Team: Work closely with our doctors in a supportive, close-knit environment.

Skills

Customer service

Organisational skills

Multitasking

Reception duties

Billing & Medicare

Job description

Chatswood Skin Cancer Clinic – Chatswood NSW

Flexible: Full-Time or Part-Time

Do you genuinely love taking care of people?

We’re a small, caring medical practice located just a short walk from Chatswood Station. We’re looking for a warm, organised receptionist to be the heart of our front desk and the welcoming face (and voice) of our clinic.

Key Responsibilities

Welcome Patients: Create a calm, friendly, and reassuring environment for everyone walking through our doors.

Manage the Front Desk: Handle phone calls, appointments, and general reception smooth and efficiently.

Handle Billing & Records: Process day-to-day billing, Medicare, and patient administration accurately.

Support the Team: Work closely with our doctors in a supportive, close-knit environment.

What We’re Looking For

Strong background in customer service (essential).

Caring, patient, and empathetic nature - especially with anxious patients.

Good organisational skills and ability to multitask.

Comfortable with computers (medical terminology or reception experience is a plus, but full training is provided).

Full working rights in Australia.

Why Join Us?

A valued role: A small team where your contribution is recognised and appreciated.

Work-life balance: Flexible hours, no public holidays, business hours only, no weekends and ideal for anyone returning from parental leave.

Convenient location: Minutes from Chatswood Station and public transport.