Medical Receptionist

SunDoctors Skin Cancer Clinics; Central Coast Council; Sur place; AUD 30 000 - 41 000; Temps partiel

Résumé du poste

SunDoctors Skin Cancer Clinics is seeking a warm, friendly receptionist for our Wyong clinic. This part-time role spans three days—Wednesday, Thursday and Friday—focusing on creating a positive first impression and supporting day-to-day clinic operations.

Ideal candidates bring at least 1 year of reception or healthcare customer service experience, with excellent communication and multitasking abilities. Familiarity with Best Practice software and Medicare processes is a plus; we value a

Qualifications

• 1+ year experience in reception or customer service (healthcare experience is a plus).
• Experience with Best Practice software is highly advantageous.
• Familiarity with Medicare billing processes is preferable.
• Excellent verbal and written communication skills.
• Ability to multitask and maintain attention to detail.
• A proactive, team-oriented mindset with a professional presentation.
• Flexibility with working hours and a positive, can-do attitude.
• Ongoing training & support – We invest in your success.
• Be part of a forward-thinking company – Work where your contributions matter.

Responsabilités

• Deliver warm and welcoming customer service to our patients.
• Manage appointments and procedures with care and efficiency.
• Handle patient enquiries both in person and over the phone.
• Process patient invoices and documentation with accuracy.
• Maintain a well-organised and professional reception area.

Connaissances

Customer service

Communication

Multitasking

Attention to detail

Professional presentation

Outils

Best Practice software

Medicare processes knowledge

Description du poste

About Us

SunDoctors is at the forefront of skin cancer diagnosis and treatment in Australia. With a passionate team and our own specialised pathology lab, we’re proud to be the fastest-growing network of skin cancer clinics in the country. Join a company that genuinely cares for its patients and its people.

Why Choose SunDoctors?

Be part of Australia’s largest skin cancer care provider – Work with a trusted name in healthcare.

A welcoming, professional, and supportive environment – Enjoy a workplace that values positivity and collaboration.

Focus on patient care – Our central admin and operations support lets you concentrate on what truly matters.

Work-life balance matters to us – We offer flexibility so you can enjoy life outside of work too.

About the Role

Do you enjoy variety in your day and love meeting new people? We are looking for a warm, friendly, and professional Receptionist to be the welcoming face of our Wyong clinic.

This is a part time position working three days per week Wednesday, Thursday and Friday where you will play a key role in creating a positive first impression for our patients while supporting the smooth day-to-day operation of the clinic.

If you thrive in a fast-paced environment and are passionate about delivering high-quality service with a professional, caring approach, we would love to meet you.

Key Responsibilities:

• Deliver warm and welcoming customer service to our patients.
• Manage appointments and procedures with care and efficiency.
• Handle patient enquiries both in person and over the phone.
• Process patient invoices and documentation with accuracy.
• Maintain a well-organised and professional reception area.

What We’re Looking For:

• 1+ year experience in reception or customer service (healthcare experience is a plus).
• Experience with Best Practice software is highly advantageous.
• Familiarity with Medicare billing processes is preferable.
• Excellent verbal and written communication skills.
• Ability to multitask and maintain attention to detail.
• A proactive, team-oriented mindset with a professional presentation.
• Flexibility with working hours and a positive, can-do attitude.
• Ongoing training & support – We invest in your success.
• Be part of a forward-thinking company – Work where your contributions matter.
• A collaborative and positive team culture – We support each other

As part of our commitment to providing a safe and secure environment for our patients and staff, police checks will be conducted as part of the hiring process.