Medical Receptionist

Eastwood Respiratory and Sleep clinic; Sydney; On-site; AUD 34,000 - 44,000; Full time

Job summary

Eastwood Respiratory and Sleep Clinic in Sydney is seeking an energetic and committed Medical Receptionist to join our specialist clinic. The role is a 3‑day minimum per week position with potential for full-time or job sharing, 8:45am–6pm.

You will be the first point of contact, delivering warm, professional service and handling bookings, billing, and general admin. The successful candidate will have at least 1 year of medical receptionist experience, proficiency in SHEXIE (preferred), and

Qualifications

• Proven experience working as a Medical Receptionist for at least one year
• Experience with SHEXIE medical software (preferred)
• Fluent English, Cantonese or Mandarin (ESSENTIAL criteria)

Responsibilities

• Welcoming patients and providing exceptional customer service in a courteous and respectful manner
• Scheduling and managing appointments, ensuring efficient clinic flow and minimal wait times
• Answering a busy telephone, addressing patient emails and responding promptly to patient enquiries
• Processing of patient accounts and billing of medical services
• General Medical reception and administrative duties associated to role
• Data entry with confident computer literacy and proficiency with Microsoft Office applications
• Managing clinic supplies and equipment as required

Skills

Customer service

Scheduling

Telephone handling

Data entry

Microsoft Office

Tools

SHEXIE

Microsoft Office

Job description

Eastwood Respiratory and Sleep clinic – Eastwood NSW

Eastwood Respiratory and Sleep Clinic is seeking an an energetic, enthusiastic and committed receptionist to join our specialist clinic in Eastwood, NSW. We are looking for a five day position, but this could be one person full time, or two people job sharing.

This is a vital role in delivering exceptional client experiences and supporting the smooth operation of our clinical services. You will be the first point of contact for our clients, ensuring they receive warm, professional and efficient service throughout their visit.

This role is integral to maintaining the high standards of care and customer satisfaction that define Eastwood Respiratory and Sleep Clinic. The successful applicant will be someone who enjoys customer service and enjoys being part of a busy team.

About us

Eastwood Respiratory and Sleep Clinic is a dedicated specialist clinic committed to delivering exceptional patient care, personalised service and innovative Respiratory and Sleep treatment in the Eastwood area. Our team of experienced professionals is passionate about helping patients and improve their quality of life. We pride ourselves on maintaining a supportive, professional workplace where staff are valued and supported in delivering excellence in patient care. Our clinic culture emphasises teamwork, continuous improvement and a genuine commitment to patient wellbeing.

Full job description

Full/Part Time Medical Receptionist

Eastwood Respiratory and Sleep Clinic is seeking an experienced, friendly and highly organised individual to join our busy practice on a full or part time basis for at least 3 days a week.

Hours

Minimum 3 days a week, 8:45am to 6pm approximately

Full time commitment is preferred

Key Responsibilities

Welcoming patients and providing exceptional customer service in a courteous and respectful manner

Scheduling and managing appointments, ensuring efficient clinic flow and minimal wait times

Answering a busy telephone, addressing patient emails and responding promptly to patient enquiries

Processing of patient accounts and billing of medical services

General Medical reception and administrative duties associated to role

Data entry with confident computer literacy and proficiency with Microsoft Office applications

Managing clinic supplies and equipment as required

Selection Criteria

Proven experience working as a Medical Receptionist for at least one year

Experience with SHEXIE medical software (preferred)

Language:

Fluent English, Cantonese or Mandarin (ESSENTIAL criteria)

Full job description

We are currently seeking an experienced medical secretary to join our boutique specialist practice to cover a minimum of 3 days a week. Full‑time work of 5 days a week is preferred.

Some of the duties include providing exceptional reception and administrative support. Typical duties include managing bookings and billings.

Proven experience as a medical receptionist (minimum 1 year)

Fluent English, Cantonese or Mandarin (ESSENTIAL criteria)

Excellent verbal and written communication skills

Excellent organisational and time management skills with the ability to prioritise multiple tasks

Ability to multitask and attention to detail

Must maintain a strict level of confidentiality

Positive mindset and problem solving skills

Well presented at all times

Team player and a genuine interest and commitment to patient care

Excellent computer skills and competent in Microsoft Word, excel and Outlook

Experience with medical software program (SHEXIE)

Flexibility to cover staff as required

Proficiency with spoken Korean

Above award rates are commensurate with experience.

Sounds like you?