Medical Receptionist

Derrimut Medicals; Melbourne; On-site; AUD 45,000 - 65,000; Full time

Job summary

Derrimut Medicals in Melbourne is seeking an experienced medical receptionist to manage patient appointments, triage in the waiting room, and handle Medicare billing. You will liaise with doctors and staff while performing daily banking and admin duties.

The role requires GP reception experience, proficiency with Best Practice software, and superb communication skills. A reliable, flexible team player who can work mornings, evenings, and weekends is preferred.

Qualifications

• GP reception experience essential
• Experience using Best Practice software
• Strong verbal and written communication skills

Responsibilities

• Managing patient appointments and bookings
• Triaging patients in the waiting room
• Billing and processing Medicare and private payments
• Liaising professionally with doctors, nurses and practice staff
• Processing daily banking and batching
• Providing high-quality customer service to patients
• Opening and closing the practice as required
• Assisting with general reception and administrative duties
• Experience opening and closing a medical practice

Skills

Multitasking

Communication skills

Customer service

Teamwork

Reliability

Tools

Best Practice software

Job description

Managing patient appointments and bookings

Triaging patients in the waiting room

Billing and processing Medicare and private payments

Liaising professionally with doctors, nurses and practice staff

Processing daily banking and batching

Providing high-quality customer service to patients

Opening and closing the practice as required

Assisting with general reception and administrative duties

Previous general practice medical reception experience is essential

Experience using Best Practice software

Strong verbal and written communication skills

Ability to multitask and work effectively under pressure

Excellent organizational and time-management skills

Ability to work independently as well as part of a team

Flexible and reliable approach to work

Experience with opening and closing a medical practice

The position will involve a minimum of 3-5 days per week, including a combination of morning, evening and weekend shifts.

Preferred days: Wednesday, Thursday and Friday.