Medical Receptionist

I Med Radiology Network; Mount Isa City; On-site; AUD 39,000 - 44,000; Full time

Benefits offered by this job

Fitness passport

Free parking onsite

Uniforms provided

Career growth opportunities

Job summary

I-MED Radiology Network is seeking a Medical Receptionist for our Mount Isa clinic. You will be the first point of contact for patients, handling check-ins, inquiries, and scheduling across shifts Monday to Friday in a casual role.

You will support billing activities for private, Medicare, workers compensation, and DVA while collaborating with radiologists and referrers to ensure smooth patient throughput.

Qualifications

• Clear verbal and written communication skills.
• Strong organisational abilities to manage appointments and patient flow.
• Confidence working across multiple screens and systems.

Responsibilities

• Greet patients warmly and assist with check-in procedures.
• Answer emails and phone calls promptly and handle inquiries professionally.
• Advise patients on preparation prior to relevant scans.
• Manage billing procedures – private, Medicare, workers compensation, and DVA.
• Collaborate with clerical and technical staff, radiologists and referrers.

Skills

Clear verbal and written communication

Organisational abilities

Multi-screen proficiency

Job description

The role is a casual, Medical Receptionist position, available to work shifts across the week (Monday to Friday) between 8am and 5pm. This role is based at our Mount Isa clinic.

Role Overview:

As a Medical Receptionist, you will be the first point of contact for our patients.

Your responsibilities will include:

• Greeting patients warmly and assisting with check-in procedures.
• Answering emails and phone calls promptly and handling inquiries professionally.
• Advising patients of preparation prior to relevant scans.
• Billing procedures - private, Medicare, workers compensation, and DVA.
• Collaborating with clerical and technical staff, radiologists, and referrers.

What we're looking for:

• Clear verbal and written communication skills.
• Strong organisational abilities to manage appointments and patient flow.
• Confidence working across multiple screens and systems.

What we can offer you:

• Fitness passport, including full gym access and a range of classes
• Supportive management that values your well-being

Learning and development

• Comprehensive training to help you put your best foot forward in the role
• Career opportunities across our diverse Network
• Opportunity for position growth - gain more responsibilities with experience
• Collaborative and inclusive team
• Free parking onsite and street parking
• Lots of uniform options to suit your preferences at no cost to you with annual top ups
• Industry-competitive salary and benefits package
• Annual Remuneration Review

With over 250 clinics and 4000 staff, I-MED Radiology is Australia's largest Radiology Network. As an industry leader, we have the resources to grow your skills and provide opportunities for a range of career advancement pathways.