Medical Receptionist

Myhealth; Sydney; Hybrid; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Discounted Private Health Insurance

Fitness Passport

Training and development

Supportive team environment

Job summary

MyHealth is seeking a warm, professional Medical Receptionist for our South Eveleigh practice on a permanent part-time basis (2–3 days). You’ll be the first point of contact, creating a welcoming experience while keeping the practice organised and running smoothly behind the scenes.

Join a supportive team and contribute to efficient diary management, patient communications, and accurate records, with opportunities for ongoing training and development.

Qualifications

• Minimum 1–2 years of reception experience (medical preferred).
• Best Practice experience (desirable).
• Exceptional verbal and written communication skills.
• Proficiency with Medicare, DVA, Work Cover, HICAPS, and Private Health Insurance billings (preferred).
• Strong multitasking and prioritisation of workflow.
• Positive, proactive attitude with a patient‑centric approach.

Responsibilities

• Greet patients and manage check-ins and registrations.
• Oversee diary scheduling with the Clinical Team (waitlists, new bookings, rescheduling).
• Answer patient queries by phone and email.
• Organise and maintain patient records with confidentiality.
• Support the smooth day-to-day operations of the practice.

Skills

Reception experience

Best Practice

Medicare knowledge

Billing knowledge

Communication

Multitasking

Tools

Best Practice software

Job description

About MyHealth

At MyHealth, we offer the best of both worlds: the strength and resources of a large organisation, paired with the warmth and community spirit of a locally owned practice. With over 100 practices across Queensland, New South Wales, and Victoria, we have built a expansive, well-connected network of healthcare professionals — one that delivers the advantages of a large group without losing the close-knit culture that defines us.

About The Role

We're seeking a warm, professional and highly organised Medical Receptionist to join our Myhealth South Eveleigh practice on a permanent part-time basis, working across 2-3 days.

As the first point of contact for many of our patients, you'll play an important role in creating a welcoming experience and ensuring the smooth day-to-day running of the practice. You'll enjoy a varied reception role where you'll work closely with our doctors and clinical team, helping patients feel comfortable and well looked after while keeping things organised behind the scenes.

Day In The Life

• Greeting patients and efficiently managing patient check-ins and registration
• Overseeing and maintaining diary scheduling in collaboration with the Clinical Team (including waitlist management, booking in new clients and rescheduling appointments)
• Answering patient queries via phone and email
• Organising and maintaining patient records, ensuring confidentiality
• Handling various ad-hoc reception tasks to support the smooth running of the practice

What we're looking for

• Minimum of 1-2 years of reception experience (medical preferred)
• Best Practice experience (desirable)
• Exceptional verbal and written communication skills
• Proficiency in Medicare, DVA, Work Cover, HICAPS, and Private Health Insurance billings preferred
• Strong multitasking abilities and effective prioritisation of workflow
• A positive, can-do attitude and a drive to make a meaningful impact on our patients and practice

What you'll get from us

• Discounted Private Health Insurance
• Fitness Passport and exclusive discounts with our Corporate Partners
• Ongoing training and development
• A supportive and collaborative team environment

Curious to learn more about Myhealth? Check out our website: www.myhealth.net.au/about-us

Work, Joy Balance

We're a values led organisation and believe that growth happens when we challenge ourselves to continuously improve and reach our goals. We value teamwork and respect and embrace all levels of experience. All this brings about joy and fulfilment in what we do. At Myhealth we believe in doing work that brings you joy and satisfaction while ensuring a balance.

EEO Statement

At Myhealth, our shared values include diversity and inclusion and we strive to be a place where everyone can thrive. We are committed to creating a work community that reflects the wider community that we serve. We welcome applications from Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ. We welcome applications from candidates from all backgrounds.

Please note that at this time, we are unable to consider candidates who require visa sponsorship for employment.