Medical receptionist

Private Advertiser; Sydney; On-site; AUD 55,000 - 75,000; Full time

Job summary

Private Advertiser in NSW seeks an enthusiastic medical receptionist to support an orthopaedic surgeon. You will handle reception, patient bookings, enquiries, billing, and records in a fast-paced, paperless practice across St. Leonards and SAN clinic.

Fluency in English and excellent customer service essential. Prior medical reception experience preferred; familiarity with medical terminology and software is a plus. Attractive remuneration with potential for permanent position.

Qualifications

• Previous medical practice experience preferred.
• Familiarity with medical terminology preferred.

Responsibilities

• Office administration including reception, taking patient bookings and enquiries.
• Front desk reception duties and patient check-in.
• Handling patient enquiries and correspondence.
• Billing, invoicing and processing.
• Maintaining accurate patient records and systems.
• Clinic organisation (including proofreading and dispatch of correspondence).
• Ability to work across multiple locations (St. Leonards and SAN clinic).

Skills

Excellent communication

Customer service

Organised

Multitasking

Proactive

Autonomous

Team oriented

Tools

Medical software

Job description

Seeking an enthusiastic, self-motivated medical receptionist to join an orthopaedic surgeon for an immediate start. Looking for someone who has excellent customer services skills, professional and personable individual. Fluency and proficiency in English required. This surgeon works in a unique and dynamic orthopaedic centre and has a growing practice. Potential for the role to grow for the successful candidate. Experience in medical reception is preferable.

About the Business

Orthopaedic surgeon working at a state-of-the-art orthopaedic practice with established surgeons. The practice combines state of the art facilities with a team of surgeons, researchers and engineers, and includes a strength and conditioning centre and a research innovation hub that is an Australian first.

About the role

You will be the administrative support for one surgeon and Practice Manager

Full-time position with an immediate start

Office administrationincluding reception, taking patient bookings and enquiries

Front desk reception duties and patient check-in

Handling patient enquiries and correspondence

Billing, invoicing and processing

Maintaining accurate patient records and systems

Clinic organisation

Organising proofreading, formatting and electronic dispatch of correspondence

Ability to work in multiple locations including St. Leonards and the SAN clinic

Paperless based practice

Flexibility with working hours

Public transport nearby

Truly unique opportunity to support the growth of the practice whilst being part of a dynamic world class team

Attractive remuneration with the opportunity to transfer into a permanent position for the suitable candidate

Skills and experience

Previous medical practiceexperience preferred

Familiarity with medical terminologypreferable

Medical software experience preferable

Excellent written and verbal communication skills

Proactive, able to work autonomously and within a team

Organised and able to multitask a must

Excellent customer service and communication skills

Ability to work efficiently in a high-volume fast-paced environment

Professional presentation

Team focussed approach

This is a truly unique opportunity to support the growth of the practice whilst being part of a dynamic world class team.