Medical Receptionist

Orthocentre; Sydney; On-site; AUD 50,000 - 60,000; Full time

Job summary

Orthocentre in Sydney is seeking a full-time Medical Receptionist to join our friendly, growing orthopaedic practice. You will be the first point of contact for patients, greeting them and ensuring a warm, efficient check-in.

No prior medical reception experience is required; we provide full training and support. The role covers answering calls, emails, booking appointments, coordinating theatre lists and hospital admissions, and liaising with the care team.

Qualifications

• No prior medical reception experience required; full training provided.
• Strong communication and organisational skills are desirable.
• Ability to multitask and remain calm in a fast-paced environment.

Responsibilities

• Greet and assist patients at the front desk.
• Answer phone calls and respond to email enquiries.
• Book and manage patient appointments.
• Coordinate theatre lists and hospital admissions.
• Liaise with patients, hospitals and surgeons.
• Provide administrative support to ensure smooth practice operations.

Job description

Join Our Friendly & Growing Specialist Orthopaedic Practice

Orthocentre is a leading specialist private practice comprising six orthopaedic surgeons, providing exceptional care in sports injuries, fracture management and joint replacement surgery.

We are seeking a full-time Medical Receptionist to join our busy and growing practice.

This is a fantastic opportunity for someone who is friendly, enthusiastic and eager to build a career in medical administration. No previous medical reception experience is essential - we are looking for the right person with a positive attitude, a willingness to learn and a genuine passion for providing outstanding patient care. Full training and support will be provided to the right candidate

About the Role:

As the first point of contact for our patients, you will play an important role in creating a warm and welcoming experience. Working alongside our friendly and supportive team, your responsibilities will include:

Greeting and assisting patients at the front desk

Answering phone calls and responding to email enquiries

Booking and managing patient appointments

Coordinating theatre lists and hospital admissions

Liaising with patients, hospitals and our specialist surgeons

Providing administrative support to ensure the smooth running of the practice

Building positive relationships with patients and our medical team

About You

We are looking for someone who is:

Friendly, approachable and confident

A strong communicator with excellent interpersonal skills

Highly organised with great attention to detail

Must be confident in multitasking and remain calm under pressure

Reliable, proactive and motivated

Comfortable working in a fast-paced team environment

Passionate about delivering exceptional patient care

Keen to develop their skills and grow with our practice

At Orthocentre, we pride ourselves on providing excellent patient care while maintaining a positive, energetic and supportive workplace.

This is an opportunity to learn, develop and build a rewarding career in the medical industry while working alongside experienced specialists and a dedicated team.

If you are looking for a role where you can make a difference, develop your skills and become an important part of a close-knit team, we would love to hear from you!

Hours

Monday - Thursday: 9:00am - 5:00pm

Friday: 9:00am - 4:00pm

Full-time position | No experience necessary | Training provided