Medical Secretary

The Bay Orthopaedic and Fracture Clinic; Fraser Coast Regional; On-site; AUD 45,000 - 60,000; Part time

Job summary

The Bay Orthopaedic and Fracture Clinic – Urraween QLD is seeking a Medical Receptionist to join our orthopaedic practice three days per week. This fast-paced role plays a key part in ensuring our patients and clinicians receive exceptional support.

This role requires exceptional interpersonal skills, the ability to multitask, and careful attention to detail. You will work autonomously within a supportive team, managing bookings, referrals, and daily administration in a patient-centered

Qualifications

• Excellent interpersonal and communication skills and professional demeanour.
• Ability to multitask, prioritise, and adapt in a busy clinic.
• Strong attention to detail and commitment to high-quality patient service.
• Ability to work autonomously and as part of a team.

Responsibilities

• Serve as the first point of contact for patients, GPs, and other specialists, providing excellent customer service and communication.
• Coordinate and manage clinic appointments and theatre bookings.
• Handle referral management, ensuring all paperwork and electronic records are accurate and up-to-date.
• Support the day-to-day running of busy clinics and liaise with internal and external stakeholders.
• Prioritise multiple competing tasks effectively and remain calm under pressure.
• Uphold the practice's professional and caring ethos at all times.
• Work confidently and comfortably autonomously.
• Work a rotating roster around clinic requirements, including some early mornings, early evenings and lunch time shifts.

Skills

Interpersonal communication

Multitasking

Attention to detail

Autonomy

Tools

Medical practice management software

Job description

The Bay Orthopaedic and Fracture Clinic – Urraween QLD

We are seeking a Medical Receptionist to join our orthopaedic practice 3 days per week. This is a fast-paced, rewarding role that plays a key part in ensuring our patients and clinicians receive exceptional support.

Key responsibilities

• Serve as the first point of contact for patients, GPs, and other specialists, providing excellent customer service and communication
• Coordinate and manage clinic appointments and theatre bookings
• Handle referral management, ensuring all paperwork and electronic records are accurate and up-to-date
• Support the day-to-day running of busy clinics and liaise with internal and external stakeholders
• Prioritise multiple competing tasks effectively and remain calm under pressure
• Uphold the practice's professional and caring ethos at all times
• Work confidently and comfortably autonomously
• Work a rotating roster around clinic requirements, including some early mornings, early evenings and lunch time shifts

About you

• Exceptional interpersonal and communication skills, with a friendly and professional demeanour
• Proven ability to multitask, prioritise, and adapt in a busy environment
• Experience in a medical practice, ideally within a specialist setting, is advantageous
• High attention to detail and commitment to providing outstanding service
• Proficiency with medical practice management software is desirable
• Ability to work both autonomously and within a team setting