Medical Receptionist

Merewether Specialist Centre; Newcastle; On-site; AUD 34,000 - 44,000; Part time

Job summary

Merewether Specialist Centre in Hamilton South NSW is seeking a warm, friendly Medical Receptionist to join our dedicated team. This casual role offers 1-2 days per week with flexibility to cover leave.

You will warmly welcome patients, manage bookings and referrals, and support the front desk while ensuring privacy and sensitive information handling. Proficiency with Genie software and Medicare/ECLIPSE billing is desirable.

Qualifications

• Experience in medical reception or healthcare administration.
• Strong computer skills and attention to detail.
• Excellent communication and empathy.

Responsibilities

• Warmly greet patients and inquiries with empathy.
• Manage clinic schedules, referrals, files, and bookings to keep operations running smoothly.
• Collaborate with clinical team to support daily workflow and front-desk organization.

Skills

Customer service

Medical reception

Healthcare administration

Team player

Tools

Genie software

Job description

Merewether Specialist Centre – Hamilton South NSW

Our specialist practice is looking for a warm, friendly, and highly organised Medical Receptionist to join our dedicated team.

At Merewether Specialist Centre, we walk alongside women and families through significant health journeys. Because of this, we place a deeply compassionate, caring approach at the heart of everything we do. We are seeking a true team player who genuinely loves interacting with patients, brings a reassuring presence to our front desk, and takes immense pride in keeping operations running flawlessly behind the scenes.

If you thrive in a collaborative environment, enjoy supporting a busy specialist, and want to make a meaningful difference to a patient’s day from the moment they walk through our door, we would love to welcome you.

About the Role

• Casual position, working 1-2 days per week
• Flexibility to provide additional cover during periods of leave is highly desirable.

Key Responsibilities

Warmly welcoming patients, answering enquiries with empathy, and making sure everyone feels supported.

Efficiently managing clinic schedules, referrals, patient files, and bookings to keep the practice running smoothly behind the scenes.

Working collaboratively alongside our clinical team to manage daily workflow in a busy specialist setting.

Handling phone calls, processing correspondence, billing, Medicare, ECLIPSE claiming and maintaining an organized front-desk environment.

About You

• Previous medical reception or healthcare administration role is desirable
• Proficient computer skills and experience using "Genie" software preferred
• Sound understanding of Medicare, ECLIPSE and Private Billing
• Is organised, detail-focused and able to follow processes accurately
• Communicates professionally and with empathy
• Warm, friendly and positive approach working in a team to support our busy specialists
• A high level of discretion and respect for patient privacy and confidentiality

About Us

Our specialist Gynaecology practice is built on a foundation of professional excellence, collaboration, and patient-first care. We offer a supportive, friendly, and rewarding work environment where your work behind the scenes is deeply valued. Come Join Our Team!

All applications will be treated confidentially.