Medical Receptionist

Double Bay Doctors; Sydney; On-site; AUD 45,000 - 60,000; Part time

Job summary

Double Bay Doctors is seeking an approachable, detail‑oriented administrator to support our practitioner team and patients in a friendly, supportive environment with training and growth opportunities.

You will liaise with healthcare providers, manage clinical documentation, draft emails and process billings on a part‑time schedule (~20–25 hours/week), with occasional after-hours or weekend shifts. This role offers variety and the chance to contribute to quality patient care.

Qualifications

• Experience in administration roles of all kinds.
• Strong interpersonal and communication skills.
• Ability to learn new IT systems.

Responsibilities

• Liaising with healthcare providers;
• Managing clinical documentation;
• Drafting emails;
• Processing billings.

Skills

Interpersonal skills

Organisational skills

Attention to detail

IT skills

Tools

IT systems

Job description

If you're interested in an engaging mix of customer service and administration work, this role could be perfect for you.

Supporting our practitioner team and our loyal patients in equal parts, you will work in a friendly and supportive environment, with the opportunity to access comprehensive training and career growth.

This is a dynamic and challenging role with an interesting range of tasks to complete across the day. You will have the opportunity to work with a range of exceptional General Practitioners and Allied Health practitioners, in a collaborative, tight-knit administration team.

Day to day responsibilities include:

• Liaising with healthcare providers;
• Managing clinical documentation;
• Drafting emails; and,
• Processing billings.

Your background

We're looking for outgoing, friendly people who are keen to learn new things and enjoy being challenged at work. If you have a demonstrated interest in healthcare that is also a bonus.

• Administration roles of all kinds;
• Supervisory roles in hospitality; and
• Supervisory roles in retail.

The role requires:

• High level of attention to detail;
• Strong interpersonal skills;
• Strong organisation and work flow management skills;
• Confident communication style;
• Strong IT skills and capacity to learn new multi-faceted IT systems

Hours and availability

Part time role ~20-25 hours per week, and may include one after hours shift 2.00pm - 9.00pm and/or one weekend shift 8.00am - 2.00pm.

Min 12 months commitment required

Due to the dynamic nature of this role and the depth of training required, we request candidates are able to make a min 12 month commitment and do not have any visa restrictions that limit their capacity to do so.

To learn more about our incredible team at Double Bay Doctors, visit https://www.doublebaydoctors.com/