Medical Receptionist

South Melbourne Maxillofacial Surgery, Inc.; Melbourne; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Great work life balance

Competitive salary with biannual appra

Comprehensive onboarding & training

Training & certifications (infection,

Job summary

South Melbourne Maxillofacial Surgery is seeking a friendly, proactive Medical Receptionist to join our team in South Melbourne. The role covers the day-to-day running of the practice and supports the owner surgeon Dr Lisa Crighton with patient journeys from consultation through treatment.

The position is full-time (38 hours) over four days with a rostered day off, offering a great salary and engaging work in a well-established clinic.

Qualifications

• Experience in dental, oral surgery or specialist medical reception is highly regarded.
• Strong written and verbal communication skills.
• Excellent attention to detail and organisation.
• Ability to work unsupervised and independently.
• Experience as a medical receptionist in a clinic environment.

Responsibilities

• Administrative duties including email and phone management.
• Diary management including consults and bookings for anaesthetic procedures.
• Patient accounts management (Medicare, Private Health, DVA).
• Organising theatre bookings and liaising with hospitals/anaesthetists.
• Maintaining accurate patient records and correspondence.

Skills

Dental reception

Communication skills

Attention to detail

Independent work

Organised

Medical receptionist experience

Tools

Genie software

Job description

South Melbourne Maxillofacial Surgery are seeking a friendly, proactive, highly motivated, confident, and committed Medical Receptionist to join our dedicated team.

We are offering great salary, great hours, and engaging work for an experienced Medical Receptionist.

You will be responsible for the day to day running of the practice and oversee the operational aspects of the clinic. You will work alongside owner and surgeon Dr Lisa Crighton, an Oral and Maxillofacial Surgeon, who has over 20 years’ experience. You will be part of a highly experienced and established team. Together, you will provide exceptional patient-focused care during our patient’s journey from consultation through to treatment.

This position will be full-time (38 hours) over a 4-day working week, with a rostered day off. Location of work will be in South Melbourne.

Experience:

Experience in dental, oral surgery or specialist medical reception is highly regarded

Strong communication skills - written and verbal

Possess excellent attention to detail

Ability to work unsupervised and independently

An exceptional ability to stay organised and be able to prioritise tasks

Experience as a medical receptionist in a clinic environment

Experience in Genie software preferred, but not essential

Responsibilities:

Administration duties, including but not limited to:

Email and phone call management

Diary management including consults, local and general anaesthetic procedure bookings

Patient accounts, including Medicare, Private Health and DVA

Organising and manage theatre bookings including liaising with hospitals and anaesthetists

Preparing and managing patient correspondence, reports, letters and referrals and maintaining accurate patient records

Supporting the smooth daily operations of the clinic and delivering a positive patient experience

What we offer:

Great work life balance with a 38 hour week across four days

Competitive salary with biannual appraisals - making you eligible for pay-raises and bonuses

Comprehensive onboarding and training to help you feel confident in your role

Training and certifications inc. infection control, CPR and first aid

Mentorship from Dr Lisa Crighton, an Oral and Maxillofacial Surgeon boasting 20+ years’ experience

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?


• How many years' experience do you have as a medical receptionist?


• Which of the following medical practice management software do you have experience with?


• Do you have experience in administration?


• Do you have a current Police Check (National Police Certificate) for employment?


• Do you have a current Working With Children (WWC) Check?

What can I earn as a Medical Receptionist