Senior Oral/Dental Receptionist

McCourt Street Day Surgery; Perth; On-site; AUD 50,000 - 65,000; Full time

Job summary

Perth Oral & Maxillofacial Surgery is seeking a friendly, organised, professional and experienced Receptionist with Dental reception to join our extremely busy practice in West Leederville. The role focuses on delivering exceptional patient care and efficient administrative support in a fast-paced medical setting.

You will greet patients, manage calls and appointments, coordinate theatre scheduling and liaise with hospitals and specialists.

Qualifications

• Minimum 3 years of medical or dental reception experience.
• Excellent communication and interpersonal skills.
• Sound computer and typing skills.
• Genie software experience is advantageous.

Responsibilities

• Greet patients with a warm, professional first contact.
• Manage calls, emails and appointment enquiries.
• Book consultations and assist with theatre scheduling.
• Liaise with hospitals, specialists and allied health staff.
• Produce theatre lists and distribute to hospitals/rooms.
• Assist with patient treatment coordination and prep.
• Manage patient accounts, invoicing and Medicare claims.
• Support the Senior Secretary with daily operations.

Skills

Communication

Attention to detail

Multitasking

Professional presentation

Typing skills

Computer skills

Tools

Genie software

Job description

Perth Oral & Maxillofacial Surgery is seeking a friendly, organised, professional and experienced Receptionist with Dental reception to join our extremely busy practice in West Leederville.

This role is ideal for someone who enjoys working in a fast-paced medical environment and takes pride in providing exceptional patient care and administrative support. The successful applicant will work closely with our Senior Secretary and surgical team to ensure the smooth day-to-day running of the practice.

About the Role

Duties will include:

Greeting patients and providing a warm and professional first point of contact

Managing incoming calls, emails and appointment enquiries

Booking patient consultations and assisting with theatre scheduling

Liaising with hospitals, specialists and allied health professionals,

Producing Theatre Lists and distribute to Hospitals, Anaesthetist Rooms

Assisting with patient treatment coordination and surgical preparation

Managing patient accounts, invoicing and Medicare claiming

Daily administrative tasks including scanning, filing and correspondence

Supporting the Senior Secretary with the day-to-day running of the practice

About You

The successful applicant will have:

Excellent communication and interpersonal skills

Excellent attention to detail is a MUST

The ability to multitask and work efficiently in a busy environment

Professional presentation and a compassionate approach to patients

Sound computer and typing skills

Previous medical or dental reception experience is essential. Minimum 3 years

Experience with Genie software advantageous

This role involves a high level of patient interaction and close liaison with oral and maxillofacial surgeons, hospitals and other medical professionals. We are looking for someone reliable, proactive and eager to become part of a supportive long-standing team.