Medical Receptionist

Cornerstone Health; Melbourne; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Flexible shifts

Professional development

Collaborative team environment

Job summary

Cornerstone Health in Melbourne is seeking a friendly Medical Centre Receptionist to be the first contact for patients and visitors, delivering a welcoming and professional front-of-house experience.

You will provide essential administrative support to keep daily operations running smoothly, including patient check-ins, basic admin tasks, and coordinating with healthcare staff in a busy clinical environment.

Qualifications

• Experience in reception or administrative role
• Experience in medical centre or general practice (preferred)
• Strong customer service and communication skills
• Attention to detail and ability to work independently
• Proficient computer skills in a fast-paced environment
• Flexibility to work morning, evening and weekend shifts

Responsibilities

• Provide a professional and welcoming reception experience for all patients and visitors
• Support patient check-ins via Our Medical app and other enquiries
• Support healthcare professionals to ensure efficient patient flow
• Perform day-to-day administrative tasks
• Maintain a clean, organised and professional reception environment

Skills

Customer service

Communication

Computer skills

Busy environment

Tools

MS Office

Job description

At Cornerstone Health we’re motivated to make a difference: to provide quality healthcare for all Australians. We put patients at the heart of everything we do, delivering high-quality healthcare services where and when they’re needed most.

We operate 16 contemporary medical centres across Sydney, Melbourne, Brisbane and the Gold Coast. Our centres offer general practice, radiology, pharmacy, pathology, allied health and specialist services - all under one roof.

Open 7 days a week, 365 days a year from 7am to 10pm, our centres are supported by a diverse team of healthcare professionals, alongside skilled administrative and nursing staff.

About the Role

We are seeking enthusiastic and customer-focused Medical Centre Receptionists to join our team at Our Medical Caroline Springs.

In this role, you will be the first point of contact for patients and play a key role in delivering a welcoming, professional and efficient front-of-house experience. You will also provide essential administrative support to support the smooth day-to-day operation of the medical centre.

This is an excellent opportunity to join a collaborative healthcare environment and build your experience in a fast-paced setting.

Key Responsibilities

• Provide a professional and welcoming reception experience for all patients and visitors
• Support patient check-ins via the Our Medical app and other general enquiries
• Support healthcare professionals to ensure efficient patient flow
• Perform day-to-day administrative tasks as required
• Maintain a clean, organised, and professional reception environment

About You

You are a proactive and service-driven professional who enjoys working with people and thrives in a busy environment. You take pride in delivering a high standard of customer service and contributing to a positive team culture.

You will have:

• Previous experience in a receptionist or administrative role
• Experience in a medical centre or general practice environment (preferred)
• Strong customer service and communication skills
• High attention to detail and ability to work independently
• Proficient computer skills and ability to work in a fast-paced environment
• Flexibility to work morning, evening and weekend shifts

Why Join Cornerstone Health?

As part of Cornerstone Health, you’ll join a purpose-driven organisation making a meaningful impact in communities across Australia.

We offer:

• Flexible shifts including mornings, evenings, weekends and public holidays
• A supportive and collaborative team environment
• Opportunities for professional development and career growth