Medical Receptionist

ForHealth Group; Bathurst; On-site; AUD 34,440,000 - 41,328,000; Part time

Benefits offered by this job

Uniform provided

Wellbeing benefits

Dental discounts

Competitive hourly rate

Job summary

ForHealth Group, a network of medical centres across Australia, seeks a Permanent Part Time Medical Receptionist for the Brooke Moore practice. You will manage a busy front desk, welcome patients, support health care professionals, and handle general admin tasks to ensure smooth patient flow.

Ideal candidates bring exceptional customer service, strong communication skills, and the ability to multitask in a fast-paced environment.

Qualifications

• Exceptional customer service is essential and prior experience is advantageous.
• Excellent communication with a professional, personable telephone manner.
• Attention to detail is required for accurate data entry and records.
• Ability to multitask and prioritise in a busy front-desk environment.
• Knowledge of Pracsoft/Medtech is advantageous.
• Able to work within a multifaceted team and independently.
• Neat and professional presentation is expected.

Responsibilities

• Greet patients and welcome them to the Centre.
• Collect and enter patient details into the database accurately.
• Schedule appointments when required.
• Answer telephone calls and enquiries.
• Provide administration support and perform ad hoc duties as needed.

Skills

Exceptional customer service

Professional telephone manner

Detail oriented

Multi-tasking & prioritising

Teamwork & independence

Neat presentation

Tools

Pracsoft/Medtech

Job description

At ForHealth, we're committed to delivering quality, accessible healthcare across Australia. With 95+ medical centres and a network of 1500+ independent practitioners, we provide 8+ million patient consultations annually. As part of the ForHealth Group, we're focused on innovation, culture, and exceptional patient care.

The Opportunity

We are looking for a Permanent Part Time Medical Receptionist to join our Brooke Moore practice to be a key team member working collaboratively within the practice, providing high quality customer service all patients.This role will see you managing a busy front desk reception, welcoming patients to the Centre, supporting health care professionals as well as general administration duties.

What's in it for You

• Stand out with a provided uniform that reflects your professionalism.
• Employee benefits to support your mental and physical wellbeing.
• Enjoy dental discounts for both you and your loved ones.
• Reap the rewards of a competitive hourly rate.

Key Responsibilities

• Greeting patients and welcoming them into our Centre.
• Collecting & entering patient details into the database.
• Scheduling appointments (when required).
• Answering telephone calls & enquiries.
• Administration support and other ad hoc duties.

Our Ideal Candidate

To excel in this role, you'll possess:

• Exceptional customer service skills with previous customer service experience an advantage.
• Excellent communication skills including a professional & personable telephone manner.
• Detail-orientated.
• Ability to multi-task and prioritise.
• Knowledge of Pracsoft/Medtech is an advantage.
• Ability to work as part of a multifaceted team and independently.
• Neat and professionalpresentation.

Why Choose Us

• Free, confidential Employee Assistance Program (EAP) supporting wellbeing, mental health, and financial advice
• Everyday savings on groceries, retail, utilities and more through the Flare benefits platform
• Salary packaging options including novated leases for vehicles with running costs included
• Access to Fitness Passport - discounted entry to gyms, pools and fitness facilities nationwide
• 20% discount on dental services for employees and their families
• Discounted Medibank private health insurance (hospital & extras cover)

ForHealth Group is committed to diversity and inclusion. We welcome applications from people with: Aboriginal and Torres Strait Islander ancestry; disability; culturally and linguistically diverse groups; the LGBTIQA+ community; veterans; carers; refugees; and people of all ages. ForHealth Group fosters a safe, respectful, and inclusive organisation culture which aims to eliminate behaviours that are unlawful and not in line with the 10 things that make us tick (our Values).