Practice Manager

Cornerstone Health Pty Ltd; City of Wyndham; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary package

Professional development

Career growth opportunities

Job summary

Cornerstone Health Pty Ltd is seeking an experienced Practice Manager to lead the Our Medical Werribee centre. You will oversee daily operations, manage a diverse team of administrative and nursing staff, and ensure efficient service delivery with a focus on exceptional patient experience.

The role requires strong leadership, budgeting, recruitment, rostering, and communication skills to drive performance and regulatory compliance within a thriving Australian medical centre.

Qualifications

• Proven leadership and management experience, preferably in healthcare.
• Strong organisational and time management skills.
• Exceptional communication and interpersonal abilities.
• Ability to manage budgets and workforce planning.
• Commitment to patient care and service quality.
• Experience with recruitment, rostering, and staff development.

Responsibilities

• Lead day-to-day operations of the busy medical centre for smooth performance.
• Coach and develop administrative and nursing staff with performance reviews.
• Build relationships with healthcare providers to support high-quality care.
• Oversee centre budgets, financial performance, and workforce planning.
• Drive patient experience and customer service standards.
• Ensure compliance with SOPs, policies, and regulatory requirements.

Skills

Leadership

Management

Budgeting

Staff rostering

Recruitment

Customer service

Communication

Job description

At Cornerstone Health we’re motivated to make a difference: To provide quality healthcare for all Australians. We put patients at the heart of everything we do, providing a quality primary healthcare service where and when it’s needed most.

We operate 16 large-scale medical centres in Sydney, Melbourne, Brisbane and on the Gold Coast supporting over 2 million patients annually. Our medical centres offer general practice, dental, radiology, telehealth, pharmacy, pathology, allied health and specialists – all under one roof.

Open 7 days a week, 365 days a year from 7am to 10pm, our centres are supported by a diverse team of healthcare professionals, alongside skilled administrative and nursing staff.

About the Role

An exciting opportunity exists for an experienced and proactive Practice Manager to lead the team at Our Medical Werribee.

You will play a key leadership role in overseeing the day-to-day operations of the centre, ensuring efficiency, team performance, and the delivery of an exceptional patient experience.

Key Responsibilities

• Lead the day-to-day operations of the busy medical centre, ensuring smooth and efficient performance
• Manage, coach, and develop a team of administrative and nursing staff, including performance and training
• Build strong working relationships with healthcare providers to support the delivery of high-quality care
• Oversee centre budgets, financial performance, and workforce planning
• Drive a high standard of patient experience and customer service across the centre
• Act as a clear communicator and proactive problem solver
• Ensure compliance with Standard Operating Procedures, policies, and regulatory requirements

About You

• Proven leadership and management experience, with preference given to those with experience in a healthcare setting
• Strong organisational and time management skills to manage competing priorities and deadlines
• Exceptional communication and interpersonal skills to engage with a diverse team of staff and healthcare professionals
• Ability to manage a budget and identify key business levers
• Commitment to exceptional customer service and patient care
• Experienced in workforce recruitment, rostering, training & development

Why Join Cornerstone Health?

As part of Cornerstone Health, you’ll join a purpose-driven organisation making a meaningful impact in communities across Australia.

We offer:

• A supportive and collaborative team environment
• Competitive salary package
• Opportunities for professional development and career growth
• The opportunity to lead and make a real impact within a thriving medical centre