Medical Receptionist

Lumus Imaging; Liverpool; In loco; AUD 52.000 - 78.000; Tempo pieno

Vantaggi offerti da questo lavoro

Benefits platform

Fitness Passport

Corporate health insurance discounts

Career growth and development

Confidential health and well-being

Descrizione del lavoro

Lumus Imaging is seeking an experienced receptionist to be the welcoming first touch for patients across our clinics. You will manage arrivals, schedule appointments for various imaging modalities, and handle Medicare, DVA, and private billing with accuracy.

Join a supportive team and contribute to smooth clinic operations while delivering excellent patient care and strong administrative support across South West Sydney's imaging network.

Competenze

• Previous experience in reception or customer service.
• Willingness to cover leave and occasional travel to Fairfield/Bankstown clinics.
• Calm and professional manner with patients, especially when anxious or unwell.
• Strong attention to detail and confidence with computer systems.
• Great communication and a genuine team-player attitude.

Mansioni

• Welcoming patients and managing arrivals with warmth and efficiency.
• Scheduling and confirming appointments across multiple imaging modalities.
• Processing Medicare, DVA and private billing accurately.
• Handling phone and email enquiries from patients and referrers.
• Maintaining accurate patient records and supporting smooth clinic flow.
• Working closely with clinical staff to keep the day running seamlessly.

Conoscenze

Reception experience

Customer service

Communication skills

Attention to detail

Team player

Strumenti

Computer systems

Descrizione del lavoro

At Lumus Imaging, we are passionate about caring for your health and wellbeing at every stage of life.

Lumus Imaging, harnesses all of the knowledge and expertise we have gained over the last 30 years and combines it with the empathy and care of our people.

Our team of radiographers, sonographers, nuclear medicine technologists, nurses, centre support staff, as well as our network of independent radiologists make up our 2,000 diagnostic imaging experts and support staff across 150 sites right around the country.

About us

At Lumus Imaging, we are passionate about caring for your health and wellbeing at every stage of life.

Lumus Imaging, harnesses all of the knowledge and expertise we have gained over the last 30 years and combines it with the empathy and care of our people.

Our team of radiographers, sonographers, nuclear medicine technologists, nurses, centre support staff, as well as our network of independent radiologists make up our 2,000 diagnostic imaging experts and support staff across 150 sites right around the country.

Why you'll love this role

• Permanent full-time security with one of Australia's leading diagnostic imaging providers, with locations across the country
• Variety that keeps things fresh. Help cover leave at our nearby Fairfield and Bankstown clinics from time to time, meeting new faces and broadening your skills
• A supportive, close-knit team. Work alongside experienced radiographers, sonographers and fellow receptionists who genuinely look out for each other
• Ongoing training and development. Build your medical administration skills with structured support and career pathways across our national network
• Care for your community. Make a real difference to patients from across South West Sydney every day

About the role

As the first point of contact for our patients, you'll set the tone for their entire visit. Your day will include:

• Welcoming patients and managing arrivals with warmth and efficiency
• Scheduling and confirming appointments across multiple imaging modalities
• Processing Medicare, DVA and private billing accurately
• Handling phone and email enquiries from patients and referrers
• Maintaining accurate patient records and supporting smooth clinic flow
• Working closely with clinical staff to keep the day running seamlessly

About you

• Previous experience in reception or customer service. Medical or radiology experience is a bonus, but not essential
• Flexibility with your rostered start and finish times to help cover team leave when required
• Willingness to work occasionally at our Fairfield and Bankstown clinics, with reliable transport to get there
• A warm, calm and professional manner, especially with patients who may be anxious or unwell
• Strong attention to detail and confidence with computer systems
• Great communication skills and a genuine team-player attitude

Benefits and Wellbeing

As part of working for Lumus Imaging, you will have access to a range of benefits including:

• Benefits platform- Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).
• Fitness Passport– Access top fitness centres & pools across Australia at a subsidised rate.
• Corporate health insurance discounts, banking benefits and novated leasing salary packaging.
• Career growth and development opportunitieswith access to a comprehensive library of online courses and learning paths via our e-learning platform.
• Confidential health and well-being supportthrough our Employee Assistance Program, available to all employees and their family members.

Our commitment to diversity and inclusion

Lumus Imagingis an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.

See more of our jobs at Lumus Imaging Careersand follow us on LinkedIn