Medical Receptionist

Lumus Imaging; Westbrook; On-site; AUD 42,000 - 62,000; Full time

Benefits offered by this job

Benefits platform

Fitness Passport

Corporate health insurance discounts

Career growth and development

Confidential health and well-being not

Job summary

Lumus Imaging in Toowoomba is hiring a Permanent Full-Time Medical Receptionist to join our clinical team. You will be the first point of contact, handling patient flow, bookings, and Medicare billing while providing friendly, professional service.

Ideal candidates will have medical reception or radiology experience, strong communication skills, and a knack for navigating healthcare systems. Join a supportive team focused on quality patient care.

Qualifications

• Previous medical reception and admin experience, or radiology experience is preferred.
• Ability to interact with patients and practitioners in person and over the phone.
• Proficiency with common office software and scheduling systems.

Responsibilities

• Provide reception services and be the first point of contact for patients and practitioners.
• Make exam bookings and MRI bookings.
• Perform general clerical duties and patient record management.
• Handle Medicare billing and banking tasks.

Skills

Customer service

Face-to-face communication

Phone-based communication

Administrative tasks

Tools

MS Office

Radiology IT systems

Job description

About us

At Lumus Imaging, we are passionate about caring for your health and wellbeing at every stage of life.

Lumus Imaging, harnesses all of the knowledge and expertise we have gained over the last 30 years and combines it with the empathy and care of our people.

Our team of radiographers, sonographers, nuclear medicine technologists, nurses, centre support staff, as well as our network of independent radiologists make up our 2,000 diagnostic imaging experts and support staff across 150 sites right around the country.

About the role

The Lumus Imaging teamin Toowoomba are hiring for aPermanent Full-TimeMedical Receptionistto join their team. Our clinic hours are8.30am - 5pmand the successful candidate will be rostered acrossMon – Fri. As a Medical Receptionist you will play an essential role in the experience our patients have when they visit our clinic for medical imaging appointments. Your day-to-day responsibilities will be providing reception services and acting as the first point of contact for patients and practitioners. This role is ideal for someone who has previous experience working with people both face to face and over the phone as well as being able to navigate various technology and systems. The successful candidate will ideally have previous medical reception and admin or previous radiology experience.

On offer here is:

• A strong culture of team, where you are supported by leaders and peers in a collaborative way.
• Variety of work arrangements offering work/life balance in an organisation with a clear mission and values.
• A range of benefits including discounts major retailers, novated car leasing and corporate health insurance rates.
• Work for a large organisation which is focused on delivering positive outcomes to all Australians.
• Supported by experienced team members to learn new skills
• An opportunity to work in an industry that makes a difference to people’s lives

You will be responsible for all reception duties including

• Customer service and care
• Make exam bookings
• MRI Bookings
• General Clerical Duties
• Patient record management
• Medicare billing and banking

Benefits and Wellbeing

• Benefits platform- Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).
• Fitness Passport– Access top fitness centres & pools across Australia at a subsidised rate.
• Corporate health insurance discounts, banking benefits and novated leasing salary packaging.
• Career growth and development opportunitieswith access to a comprehensive library of online courses and learning paths via our e-learning platform.
• Confidential health and well-being supportthrough our Employee Assistance Program, available to all employees and their family members.

Our commitment to diversity and inclusion

Lumus Imagingis an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.