Medical Receptionist

The Skin Hospital; Sydney; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Salary packaging

Parental leave

Staff recognition

Annual skin check

Employee Assistance Program

Collaborative culture

Learning & development

Leading dermatologists

Job summary

The Skin Hospital, located in Darlinghurst, Sydney, is seeking an experienced Medical Receptionist to join Australia's only dedicated dermatology hospital. You will manage patient appointments, provide fee information and ensure smooth clinic flow, while handling billing and daily banking reconciliation in a fast-paced healthcare environment.

We value exceptional customer service and a commitment to patient care, with opportunities to work alongside leading dermatologists and health

Qualifications

• Experience in hospital or busy medical practice reception.
• Processing payments using a billing system.
• Experience with health fund billing.
• Experience with theatre bookings.
• Ensuring a smooth clinic flow of patients.

Responsibilities

• Manage patient appointments, provide fee information and deliver exceptional service to patients and their families.
• Accurate patient billing and daily banking reconciliation
• Maintain compliance with health and safety standards
• Working closely with Doctors, administration and nursing staff

Skills

Attention to detail

Hospital reception

Billing experience

Health fund billing

Theatre bookings

Clinic flow

Job description

The Skin Hospital is a not-for-profit organisation, with charity status, established to benefit and treat those who suffer from diseases of the skin. We are dedicated to providing excellent Clinical Services, Education & Training and Research & Clinical Trials.

• Darlinghurst location
• Salary packaging
• Full-time
• Start Date: ASAP

About The Skin Hospital

The Skin Hospital is a not-for-profit organisation, with charity status, established to benefit and treat those who suffer from diseases of the skin. We are dedicated to providing excellent Clinical Services, Education & Training and Research & Clinical Trials.

About the role

Join Australia's only dedicated dermatology hospital and become part of a team committed to delivering exceptional patient care. We are seeking an experienced Medical Receptionist who thrives in a fast-paced healthcare environment and enjoys creating a positive experience for patients from their very first interaction. In this role, you will be responsible for:

• Manage patient appointments, provide fee information and deliver exceptional service to patients and their families.
• Accurate patient billing and daily banking reconciliation
• Maintain compliance with health and safety standards
• Working closely with Doctors, administration and nursing staff

We are seeking an experienced Medical Receptionist with a genuine commitment to patient care and excellent customer service. If you are able to demonstrate a customer service approach in all interactions, aligned with the values of The Skin Hospital, we would love to hear from you.

About you

To succeed in this role, you will bring:

• Strong attention to detail, accuracy, and organisational skills
• Experience working in a hospital or busy medical practice reception environment.
• Processing payments using a billing system
• Experience with health fund billing
• Experience with theatre bookings
• Ensuring a smooth clinic flow of patients

Why join us?

At The Skin Hospital, you’ll be part of a team that is shaping the future of dermatology care. We offer:

• Not-for-profit salary packaging (increase your take-home pay)
• Parental Leave
• Staff recognition
• Annual Skin Check
• Access to the Employee Assistance Program (EAP)
• A supportive and collaborative team culture.
• Opportunities for ongoing learning and development.
• The chance to work alongside leading dermatologists and health professionals.

Note:

• To ensure the quality and safety for our patients, staff and visitors, applicants will be required to provide before commencement a current proof of identity, and proof of immunity to infectious diseases (including COVID-19).
• You must have the right to live and work in Australia to be eligible to apply