Medical Receptionist

South Coast Radiology; Brisbane; Hybrid; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Fitness Passport

Discounted health insurance and gym

Salary sacrificing

Active social committee and regular/st

Celebration days with free lunches

Job summary

Imaging Queensland (IQ), part of Integral Diagnostics, is seeking a friendly Medical Receptionist in Brisbane CBD. Join a supportive healthcare environment, handle patient bookings, queries and referrals, liaise with radiology staff, and manage payments and records. Full-time, 9-day fortnight on a 12-month contract, with a focus on patient care and confidentiality.

The role rewards strong customer service, organisation, and teamwork within a professional clinical team.

Qualifications

• Has previous medical reception or healthcare administration experience.

Responsibilities

• Welcoming and assisting patients in a professional and compassionate manner.
• Managing patient bookings, appointments and enquiries.
• Answering incoming calls and responding to patient queries.
• Processing referrals and patient information.
• Liaising with Radiologists, Sonographers, Mammographers and the clinical team.
• Processing payments and Medicare/private health claims.
• Maintaining accurate patient records and confidentiality.
• Supporting the smooth day-to-day operation of the practice.

Skills

Medical reception

Healthcare administration

Customer service

Communication skills

Organisation

Privacy & confidentiality

Teamwork

Job description

Medical Receptionist# Careers## Medical ReceptionistApply: Brisbane: Full time: Posted Today: JR101610Are you an experienced **Medical Receptionist** looking for your next opportunity in a professional and supportive healthcare environment? **Imaging Queensland (IQ)** is part of Integral Diagnostics (IDX Group), one of Australia and New Zealand’s largest diagnostic imaging providers. We are committed to delivering high-quality medical imaging services and exceptional patient care across our growing network of practices throughout Queensland. Located in the heart of Brisbane CBD, our clinic offer a comprehensive range of diagnostic imaging services, including X-ray, CT, MRI, ultrasound, mammography, nuclear medicine and bone mineral densitometry (BMD), supported by experienced Radiologists, skilled imaging professionals and dedicated administration teams. ### **About the Role**We are looking for a friendly, organised and patient-focused **Medical Receptionist** to join our team on a full-time basis with the option to work a 9 day fortnight on a 12mth contract. As a Medical Receptionist, you will be an important part of the patient journey, providing a warm and professional experience from the moment patients arrive.Your responsibilities will include:* Welcoming and assisting patients in a professional and compassionate manner* Managing patient bookings, appointments and enquiries* Answering incoming calls and responding to patient queries* Processing referrals and patient information* Liaising with Radiologists, Sonographers, Mammographers and other members of the clinical team* Processing payments and Medicare/private health claims* Maintaining accurate patient records and ensuring confidentiality* Supporting the smooth day-to-day operation of the practice ### **About You**We are looking for someone who:* Has previous **medical reception or healthcare administration experience*** Has excellent customer service and communication skills* Is confident managing a busy reception and telephone environment* Has strong attention to detail and organisational skills* Is professional, approachable and empathetic* Can work effectively as part of a close-knit team* Understands the importance of privacy, confidentiality and patient care Experience in **radiology or specialist medical practices** will be highly regarded, but is not essential. ### **Why Join Us?*** Full-time position working a 9-day fortnight in the **Brisbane CBD on a 12mth contract*** Monday to Friday – no weekend work* **Paid parental leave*** Ongoing **training and development opportunities*** Generous employee benefits including: + Fitness Passport + Discounted health insurance and gym memberships + Salary sacrificing + Active social committee and regular staff events + Celebration days with free lunches and more* **A supportive, close-knit team** where your skills and contribution are genuinely valued* Convenient Queen Street Mall location* Be part of a practice where **patient care and personalised service are at the heart of what we do** ### **Ready to Join Us?**If you are a passionate medical receptionist who enjoys working with people and wants to be part of a specialist healthcare environment, we would love to hear from you.Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.***Building a healthier world, by delivering the best health outcomes one patient at a time.***