Medical Receptionist

Lumus Imaging; Brisbane; Híbrido; AUD 40.000 - 50.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Six weeks training provided

Hybrid work option (up to 2 days from/

Descripción de la vacante

Lumus Imaging is hiring a Casual Medical Receptionist for our Kippa-Ring clinic, with occasional travel to Nundah/Sandgate, Murrumba Downs, Strathpine and Northlakes as needed. Shifts vary 7:30 am–5 pm, Monday–Friday, and there is potential to work from home up to two days per week.

Prior medical reception experience is welcome but not essential. We value strong customer service and excellent communication, with a focus on patient care and using various systems.

Formación

• Experience in healthcare or medical reception/admin role is desirable but not essential.
• Strong communication and customer service skills.
• High attention to detail and strong organisational abilities.
• Confidence using computers and administrative systems.
• Team-focused attitude with a genuine commitment to patient care.

Responsabilidades

• Welcoming patients and providing a professional and compassionate first impression.
• Managing patient bookings, referrals, and enquiries (in person and via phone).
• Accurate data entry and maintenance of patient records.
• Processing Medicare, billing, and payment transactions.
• Supporting the smooth day-to-day operation of the clinic.

Conocimientos

Strong communication

Customer service

Data entry

Computer literacy

Descripción del empleo

About us

At Lumus Imaging, we are passionate about caring for your health and wellbeing at every stage of life.

Lumus Imaging, harnesses all of the knowledge and expertise we have gained over the last 30 years and combines it with the empathy and care of our people.

Our team of radiographers, sonographers, nuclear medicine technologists, nurses, centre support staff, as well as our network of independent radiologists make up our 2,000 diagnostic imaging experts and support staff across 150 sites right around the country.

About the role

Lumus Imaging are hiring for a Casual Medical Receptionist to join their team. This role is based in Kippa-Ring at Peninsula Private and will require very occasional travel to other clinics, including Nundah/Sandgate, Murrumba Downs, Strathpine and Northlakes to provide coverage when required. Working hours are varying shifts between 7:30 am - 5pm, Monday-Friday.

For the right candidate, there is also the flexibility to work from home up to two days per week, should this arrangement be desired and operational requirements allow.

We welcome candidates from a range of backgrounds. While previous medical reception experience would be highly regarded, it is not essential. We would love to hear from individuals who have strong customer service experience, excellent communication skills, and a genuine passion for providing exceptional patient care.

As a Medical Receptionist you will play an essential role in the experience our patients have when they visit our clinic for medical imaging appointments. Your day-to-day responsibilities will be providing reception services and acting as the first point of contact for patients and practitioners. This role is ideal for someone who has previous experience working with people both face to face and over the phone as well as being able to navigate various technology and systems.

Key responsibilities

• Welcoming patients and providing a professional and compassionate first impression
• Managing patient bookings, referrals, and enquiries (in person and via phone)
• Accurate data entry and maintenance of patient records
• Processing Medicare, billing, and payment transactions
• Supporting the smooth day-to-day operation of the clinic

About you

• Experience in a healthcare or medical reception/admin role is desirable but not essential
• Strong communication and customer service skills
• High attention to detail and strong organisational abilities
• Confidence using computers and administrative systems
• A team-focused attitude with a genuine commitment to patient care

Why join Lumus Imaging

• Supportive, welcoming team environment
• Six weeks training provided
• Opportunity to build a long-term career within a national healthcare organisation

Benefits and Wellbeing

As part of working for Lumus Imaging, you will have access to a range of benefits including:

• Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).
• Fitness Passport - Access top fitness centres & pools across Australia at a subsidised rate.
• Corporate health insurance discounts, banking benefits and novated leasing salary packaging.
• Career growth and development opportunities with access to a comprehensive library of online courses and learning paths via our e-learning platform.
• Confidential health and wellbeing support through our Employee Assistance Program, available to all employees and their family members.

Our commitment to diversity and inclusion

Lumus Imaging is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.