Order-to-Cash Specialist - Hybrid AU (Customer Service)

Arthrex APAC; Sydney; Híbrido; AUD 60.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Attractive Base Salary

Annual cash allowances for health insurance & wellness

Complimentary lunches

Free on-site parking

Descripción de la vacante

A global medical device company is seeking a Customer Service Specialist in Sydney. The role involves managing customer orders, responding to inquiries, and coordinating logistics in a fast-paced environment. Candidates should have strong analytical skills, customer service experience, and be able to work in a hybrid model. This role supports a collaborative team culture with growth opportunities.

Formación

• Minimum of 2 Years’ Customer Service Experience required.
• Demonstrated experience in Order Processing and SAP is highly valued and strongly preferred.
• Strong analytical and problem-solving skills.

Responsabilidades

• Process and manage customer orders accurately.
• Respond to inbound enquiries from hospitals and sales teams.
• Coordinate logistics with third-party providers.

Conocimientos

Analytical skills

Effective communication

Customer service experience

Attention to detail

Multitasking capabilities

Educación

2 Years’ Customer Service Experience

Experience in Order Processing and SAP

Herramientas

Microsoft Excel

Microsoft Outlook

Esker platform

Descripción del empleo

A global medical device company is seeking a Customer Service Specialist in Sydney. The role involves managing customer orders, responding to inquiries, and coordinating logistics in a fast-paced environment. Candidates should have strong analytical skills, customer service experience, and be able to work in a hybrid model. This role supports a collaborative team culture with growth opportunities.