Medical Administrator / Practice Support - Respiratory, Sleep & Cardiology

Centurion Healthcare; Sydney; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Supportive team environment

Autonomy with varied responsibilities

Inner West Sydney location

Growth opportunities

Job summary

Centurion Healthcare, a specialist clinic in Sydney's Inner West, seeks an experienced Medical Administrator to support respiratory, sleep and cardiology services. You will be the first point of contact for patients, manage front desk operations, appointments, referrals, and billing across Medicare and DVA pathways.

Ideal candidates have at least 3 years in medical administration, strong Medicare/DVA knowledge, and superb organisation.

Qualifications

• Minimum 3 years' experience in medical administration in a specialist/multi-physician practice.
• Proficiency with practice management software (e.g. Zedmed, Genie, Gentu, Best Practice or similar).
• Strong working knowledge of Medicare and DVA billing, claiming and reconciliation.
• Excellent verbal and written communication skills.
• Highly organised with the ability to juggle competing priorities.
• Professional, empathetic and patient-focused manner.
• Ability to work autonomously and collaboratively within a small team.
• Sound computer literacy (Microsoft Office, email, scanning systems).
• Access to a car is essential.

Responsibilities

• Greet and assist patients in person, by phone and by email with warmth and professionalism
• Manage the front desk and waiting area, ensuring a welcoming, well-run environment
• Handle patient enquiries and triage messages to the appropriate physician or team member
• Manage appointment books and physician calendars across respiratory, sleep and cardiology
• Coordinate new and follow-up appointments, cancellations and waitlists to optimise clinic flow
• Book and coordinate diagnostic testing with internal and external providers
• Prepare daily clinic lists and ensure physicians have required documentation ahead of consults
• Manage incoming referrals, ensuring they are valid and recorded
• Track and follow up outstanding results, reports and correspondence
• Liaise with GPs, specialists, hospitals and diagnostic providers
• Prepare and dispatch specialist letters and reports in a timely manner
• Process billing across Medicare, DVA, private and health fund pathways
• Manage claiming, reconciliation and follow-up of outstanding accounts
• Ensure item numbers and billing are accurate and compliant
• Handle patient payments and account enquiries
• Maintain accurate, confidential patient records in the practice management system
• Manage scanning, filing and document workflow
• Order and manage stock of office and clinical consumables
• Provide general administrative support to physicians and management

Skills

Communication

Organisational

Autonomy

Computer literacy

Driving licence

Tools

Zedmed

Genie

Gentu

Best Practice

Job description

Medical Administrator / Practice Support - Respiratory, Sleep & Cardiology

Medical Administrator — Respiratory, Sleep & Cardiology

Centurion Healthcare | Sydney Inner West | Full-Time

About Centurion Healthcare

Centurion Healthcare is a specialist clinic based in Sydney's Inner West, delivering high-quality respiratory, sleep and cardiology care. We combine clinical excellence with a genuinely patient-centred approach, and we're growing. Joining us now means becoming part of a close-knit team where your work directly shapes the patient experience and the way our practice runs.

The Opportunity

We're seeking an experienced Medical Administrator to be the operational anchor for our specialist physicians — our respiratory and sleep physicians and our cardiologist. This is a hands‑on, varied role suited to someone who thrives in a busy specialist environment, takes ownership of their work, and genuinely cares about looking after patients.

You'll be the first point of contact for many of our patients and a critical link between them, our physicians, and referring GPs. If you're organised, calm under pressure, and confident navigating Medicare and specialist billing, this role offers real variety and the chance to grow with the practice.

Key Responsibilities

Reception & patient experience

• Greet and assist patients in person, by phone and by email with warmth and professionalism

• Manage the front desk and waiting area, ensuring a welcoming, well‑run environment

• Handle patient enquiries and triage messages to the appropriate physician or team member

Scheduling & coordination

• Manage appointment books and physician calendars across respiratory, sleep and cardiology

• Coordinate new and follow‑up appointments, cancellations and waitlists to optimise clinic flow

• Book and coordinate diagnostic testing (e.g. sleep studies, lung function testing, cardiac investigations) with internal and external providers

• Prepare daily clinic lists and ensure physicians have all required documentation ahead of consults

Referrals, results & correspondence

• Manage incoming referrals, ensuring they are valid, current and correctly recorded

• Track and follow up outstanding results, reports and correspondence

• Liaise with GPs, specialists, hospitals and diagnostic providers

• Prepare and dispatch specialist letters and reports in a timely manner

Billing & Medicare

• Process billing across Medicare, DVA, private and health fund pathways

• Manage claiming, reconciliation and follow‑up of outstanding accounts

• Ensure item numbers and billing are accurate and compliant

• Handle patient payments and account enquiries

Records & administration

• Maintain accurate, confidential patient records in the practice management system

• Manage scanning, filing and document workflow

• Order and manage stock of office and clinical consumables

• Provide general administrative support to physicians and management as required

About You

Essential

• Minimum 3 years' experience in medical administration, ideally in a specialist or multi‑physician practice

• Proficiency with practice management software (e.g. Zedmed, Genie, Gentu, Best Practice or similar)

• Strong working knowledge of Medicare and DVA billing, claiming and reconciliation

• Excellent verbal and written communication skills

• Highly organised, with strong attention to detail and the ability to juggle competing priorities

• A professional, empathetic and patient‑focused manner

• Ability to work autonomously and collaboratively within a small team

• Sound computer literacy (Microsoft Office, email, scanning systems)

• Access to a car is essential.

Desirable

• Experience in respiratory, sleep or cardiology settings

• Familiarity with coordinating diagnostic testing (sleep studies, lung function, ECG/echo)

• Understanding of specialist referral requirements and MBS item numbers relevant to these fields

What We Offer

• A supportive, collegial team and a positive workplace culture

• A varied role with genuine responsibility and autonomy

• Convenient Inner West location, close to public transport

• The opportunity to grow as the practice expands

• Ongoing training and professional development