Medical Administration

QLD Respiratory and Sleep; Hervey Bay; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

On the job training and support

Team based environment

Above award salary

Job summary

QLD Respiratory and Sleep – Hervey Bay QLD is seeking a highly organised, friendly secretary to join their team on a full-time basis. Prior medical reception experience is valued, but exceptional administration skills are encouraged to apply.

You will handle patient interactions, data management, scheduling, and billing in a supportive team environment. The role offers on-the-job training and a collaborative team-based workplace, with an attractive salary above the award and opportunities to

Qualifications

• Excellent customer service and administrative skills.
• Strong verbal and written communication.
• Ability to work under pressure and meet deadlines.
• Excellent time management and organisational skills.
• Experience with Clinic to Cloud software is valued.
• Proactive and problem-solving mindset.
• Strong interpersonal skills with staff and patients.
• Team-oriented and reliable.

Responsibilities

• Be the first point of contact for patients, in person or by phone.
• Efficiently manage patient data, appointments, procedures, files, correspondence and accounts.
• Schedule and manage patient appointments.
• Coordinate referrals, scans, test results and other medical reports.
• Liaise with specialists and healthcare professionals.
• Manage patient invoicing and receipting of consultations (Medicare, DVA, Workers Compensation, third party).
• Complete end-of-day reconciliations (eftpos, credit cards, cash).
• Edit and send letters.

Skills

Customer service

Administrative skills

Communication skills

Attention to detail

Tools

Clinic to Cloud

Job description

QLD Respiratory and Sleep – Hervey Bay QLD

WE ARE LOOKING FOR A FULL TIME EMPLOYEE for growing business!

We are an expanding Specialist Practice providing exceptional patient care across multiple locations and are looking for a highly organised, friendly secretary to join our team.

Whilst medical reception experience is highly regarded, applicants with outstanding administration skills are encouraged to apply.

Responsibilities

• First point of contact, to provide an outstanding level of customer service on the telephone or in person.
• Efficient management of all patient data, appointments, procedures, clinical files, correspondence, and accounts
• Schedule and manage of patient appointments.
• Co-ordinate referrals, scans, test results and other medical reports as required during patient's treatment
• Liaise with other specialists and healthcare professionals
• Management of patient invoicing and receipting of consultations (Medicare, DVA, Workers Compensation, third party)
• Complete end of day reconciliations (eftpos, credit card and cash)
• Editing and sending letters

We are looking for

• High level of attention to detail and accuracy is essential
• Exceptional verbal and written communication
• Ability to work well under pressure
• Excellent time management and organisation skills
• Previous experience working with Clinic to Cloud software is highly regarded
• Initiative and a pro-active attitude
• A problem solver who can think outside the square
• Excellent people skills to relate well to patients, staff and health care professionals
• Enjoy working in a team environment

• Attractive, above the award salary
• On the job training and support
• Team based environment
• No two days are the same