Mandarin Travel Operations Coordinator

Adecco (Portugal); Sydney; On-site; AUD 42,000 - 55,000; Full time

Job summary

Adecco Group in Sydney is seeking a Mandarin Speaking - Travel Operations Assistant to support group travel bookings, coordinate travel services and liaise with suppliers and agents. This role focuses on accurate documentation, timely confirmations, and smooth operations within the travel industry.

Fluent Mandarin and English, plus strong organization and communication skills, are essential. Prior administration or travel operations experience is beneficial; Microsoft Office proficiency required.

Qualifications

• Fluent Mandarin and English communication required.
• Experience in administration, travel operations or hospitality is beneficial.

Responsibilities

• Assist with preparation of quotations, proposals and travel-related documentation.
• Coordinate group travel bookings, including accommodation and transport.
• Monitor booking status, deadlines and confirmations to ensure smooth operations.
• Maintain accurate booking records and passenger information in internal systems.
• Liaise with travel agents, suppliers and internal teams on booking requirements.
• Assist with booking amendments, cancellations and operational inquiries.
• Prepare invoices and support administrative processes for tours.
• Provide day-to-day operational support and help resolve travel issues.
• Contribute to team projects, reporting and process improvements.

Skills

Mandarin language

Administrative support

Customer service

Travel operations

Tools

Microsoft Office

Job description

Adecco Group in Sydney is seeking a Mandarin Speaking - Travel Operations Assistant to support group travel bookings, coordinate travel services and liaise with suppliers and agents. This role focuses on accurate documentation, timely confirmations, and smooth operations within the travel industry.

Fluent Mandarin and English, plus strong organization and communication skills, are essential. Prior administration or travel operations experience is beneficial; Microsoft Office proficiency required.