Mandarin Speaking - Travel Operations Assistant

Adecco Australia Group; Sydney; In loco; AUD 52.000 - 78.000; Tempo pieno

Descrizione del lavoro

Adecco Australia Group in Sydney is supporting a well-established travel and tourism organisation by hiring a Mandarin Speaking Travel Operations Assistant. The role focuses on supporting group travel bookings, preparing quotations, coordinating travel services, and liaising with suppliers, travel agents, and internal stakeholders to ensure seamless operations.

You will monitor booking status and deadlines, maintain accurate booking records, assist with amendments and cancellations, and prepare

Competenze

• Fluent Mandarin and English communication.
• Ability to read and write Simplified Chinese.
• Experience in administration, customer service, reservations, travel operations, hospitality, logistics, or a similar support role.
• Strong organizational skills and the ability to manage multiple tasks efficiently.
• Excellent communication and interpersonal skills.

Mansioni

• Assist with preparation of quotations, proposals, and travel-related documentation.
• Support coordination of group travel bookings, including accommodation, transportation, and other travel services.
• Monitor booking status, deadlines, and service confirmations to ensure smooth operations.
• Maintain accurate booking records and update passenger information within internal systems.
• Liaise with travel agents, suppliers, and internal teams regarding booking requirements and service arrangements.
• Assist with booking amendments, cancellations, and general operational enquiries.
• Prepare invoices and support administrative processes related to tour departures.
• Provide day-to-day operational support and assist in resolving travel-related issues as they arise.
• Contribute to team projects, reporting, and process improvement initiatives.

Conoscenze

Mandarin fluency

English fluency

Microsoft Office

Strumenti

Microsoft Office

Descrizione del lavoro

Mandarin Speaking - Travel Operations Assistant

The Adecco Group isthe world's leading provider of HR Solutions. We deliver recruitment and careerservices to organisations and individuals across the employment life-cycle. InAustralia, Adecco has over 50 years industry experience making us the most qualifiedprovider and leading supplier of casual and permanent staff.

About Us

Our clientis a well-established travel and tourism organisation based in Sydney,supporting group travel programs across the Greater China market.

As part oftheir continued growth, they are seeking a Mandarin Speaking - TravelOperations Assistant to join their Operations team. This role will beresponsible for supporting group travel bookings, preparing quotations,coordinating travel services, and liaising with suppliers, travel agents, andinternal stakeholders to ensure seamless travel operations.

This is anexcellent opportunity for a detail-oriented individual who enjoysadministration, coordination, and customer-focused environments and is lookingto develop a career within the travel industry.

Responsibilities

• Assist with the preparation ofquotations, proposals, and travel-related documentation.
• Support the coordination ofgroup travel bookings, including accommodation, transportation, and othertravel services.
• Monitor booking status,deadlines, and service confirmations to ensure smooth operations.
• Maintain accurate bookingrecords and update passenger information within internal systems.
• Liaise with travel agents,suppliers, and internal teams regarding booking requirements and servicearrangements.
• Assist with booking amendments,cancellations, and general operational enquiries.
• Prepare invoices and supportadministrative processes related to tour departures.
• Provide day-to-day operationalsupport and assist in resolving travel-related issues as they arise.
• Contribute to team projects,reporting, and process improvement initiatives.

Your Profile

• Fluent Mandarin and Englishcommunication skills.
• Ability to read and writeSimplified Chinese.
• Previous experience inadministration, customer service, reservations, travel operations,hospitality, logistics, or a similar support role.
• Strong organizational skills andthe ability to manage multiple tasks efficiently.
• Excellent communication andinterpersonal skills.
• High attention to detail andaccuracy.
• Positive attitude with awillingness to learn and develop within the travel industry.
• Proficiency in Microsoft Officeapplications.
• Experience in travel,hospitality, or tourism is advantageous but not essential.
• Familiarity with the China,Taiwan, or Hong Kong markets will be highly regarded.
• Australian Citizen, PermanentResident, or unrestricted work rights holder.

Contact

Your application will be treated with strictconfidentiality.

For any enquiry. Please contact 0420 542 ***