Mandarin-Speaking Business Development Account Manager

IBISWorld; Melbourne; On-site; AUD 100,000 - 150,000; Full time

Job summary

IBISWorld in Melbourne is seeking an ambitious sales professional to grow a book of business and open doors with new clients. You’ll manage relationships from onboarding to renewal, and you’ll work with our team to turn opportunities into new accounts.

You’ll engage Mandarin-speaking stakeholders and present the value of our industry intelligence portfolio, with coaching and performance-based rewards as part of a 50-year brand.

Qualifications

• Experience in sales, business development, account management or client services.
• Proven track record of meeting or exceeding targets.
• Comfort calling prospects and managing objections.
• Strong written and verbal communication; confident presenting to groups.
• Mandarin language skills are a strong plus.

Responsibilities

• Own the end-to-end client experience for your book, from onboarding through to renewal.
• Renew and grow your book, owning retention and closing upsell and cross-sell across existing accounts.
• Open doors with new clients, including Chinese organisations, by prospecting, running discovery calls and qualifying opportunities.
• Work alongside our sales team to turn the opportunities you create into new clients, learning the full sales cycle up close.
• Build commercial relationships across each account, including with Mandarin-speaking stakeholders, and gather the value stories that drive retention and shape what we build next.
• Be the first port of call for client questions on product and solutions, pulling in the right internal teams to get answers back fast.
• Become an expert in IBISWorld's product portfolio and research methodology, so you can talk data with confidence in any room.

Skills

Sales

Business Development

Account Management

Client Services

Communication

Presentation

Negotiation

CRM

Mandarin

Teamwork

Organisational Skills

Tools

Salesforce

CRM

Excel

PowerPoint

Word

Job description

IBISWorld in Melbourne is seeking an ambitious sales professional to grow a book of business and open doors with new clients. You’ll manage relationships from onboarding to renewal, and you’ll work with our team to turn opportunities into new accounts.

You’ll engage Mandarin-speaking stakeholders and present the value of our industry intelligence portfolio, with coaching and performance-based rewards as part of a 50-year brand.